Amy Dobransky
Rainy River
Summary
I am a reliable worker offering expertise in the use of a variety of cleaning products and techniques. Possesses excellent communication and organizational skills and a strong commitment to providing superior customer service. Im very dedicated to maintaining a clean, safe, and comfortable environment for all clients. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. I have a good work ethic and the ability to quickly adapt to new tasks and environments. I am a highly organized and detail-oriented worker, with a drive to exceed expectations, the ability to develop strategies, and provide solutions to complex problems. I'm seeking to leverage skills and knowledge to contribute to team success.
Overview
4
4
years of professional experience
Work History
Waitress
Emo Inn
06.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Cleaner
Kleensway
09.2023 - 01.2024
- Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture.
- Washed windows, mirrors, and glass surfaces to remove residue.
- Disinfected and cleaned bathroom areas, refilling dispensers.
- Safely handled cleaning chemicals to comply with guidelines and procedures.
- Demonstrated excellent time management skills by efficiently completing all tasks within specified deadlines.
- Emptied wastebaskets to transport trash to designated disposal areas.
- Developed positive working relationships with staff members through effective communication and collaboration.
- Stocked individual rooms and common areas with proper supplies.
- Thoroughly dusted and vacuumed commercial and residential buildings daily.
- Exhibited outstanding attention to detail while performing detailed deep cleans on a regular basis.
- Removed dirt and debris from high-traffic areas.
- Notified supervisor of issues with equipment or breakage.
- Maintained safety standards by adhering to established protocols for the use of chemical cleaners and power equipment.
- Demonstrated professionalism at all times while interacting with customers and colleagues.
- Continuously monitored inventory levels and restocked supplies as needed.
- Practiced proper disposal techniques for hazardous materials according to company policies.
- Assisted in training new employees on appropriate cleaning methods and safety procedures.
- Displayed strong organizational skills by effectively managing multiple projects simultaneously.
- Swept and mopped floors and vacuumed carpets.
- Disinfected all areas of the facility using approved chemicals according to safety protocols.
- Performed regular custodial duties in assigned areas of the building.
- Participated in regular safety meetings, safety training, and hazard assessments.
Waitress/Housekeeper
Grassy Narrows Lodge
07.2023 - 08.2023
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment.
- Cleaned and restocked restroom areas with towels and toiletries.
- Demonstrated ability to clean and organize multiple rooms efficiently and effectively.
- Wiped down windows and mirrors with glass cleaner.
- Displayed strong organizational skills while managing housekeeping supplies inventory.
- Reported any maintenance or safety issues to the appropriate personnel.
- Adaptable to new work environments and quickly learned new processes and procedures.
- Developed proficiency in operating various cleaning equipment, such as vacuums, mops, and carpet cleaners.
- Exercised great attention to detail when inspecting areas for dirt or stains before cleaning.
- Washed dirty linens and remade beds with clean sheets.
- Performed deep cleans of guest rooms including carpets, drapes, walls, fixtures., upon request.
- Utilized excellent customer service skills when interacting with guests during work hours.
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Managed multiple tasks simultaneously while maintaining high quality standards of service.
- Performed opening, closing duties such as setting up, breaking down workstations, restocking supplies.
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.
Waitress/Housekeeper
Ballards Black Island
08.2022 - 09.2022
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Managed multiple tasks simultaneously while maintaining high quality standards of service.
- Performed opening, closing duties such as setting up, breaking down workstations, restocking supplies.
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.
- Continuously monitored tables for any additional requests or assistance needed by guests.
- Ensured compliance with safety standards for proper food handling, sanitation, and cleanliness.
- Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment.
- Cleaned and restocked restroom areas with towels and toiletries.
- Proficiently managed time to complete assigned tasks within allocated deadlines.
- Reported any maintenance or safety issues to the appropriate personnel.
- Adaptable to new work environments and quickly learned new processes and procedures.
- Exercised great attention to detail when inspecting areas for dirt or stains before cleaning.
- Washed dirty linens and remade beds with clean sheets.
- Performed deep cleans of guest rooms including carpets, drapes, walls, fixtures., upon request.
Day Camp Leader
Recreation Center
06.2021 - 08.2021
- Demonstrated leadership ability by encouraging teamwork amongst staff members.
- Collaborated with other staff members to develop creative solutions when faced with challenges.
- Managed conflicts between campers in a calm and professional manner.
- Ensured that all activities were conducted in compliance with established policies and procedures.
- Assisted with clean up duties after each activity, displaying strong attention to detail.
- Supervised swimming activities, implementing proper safety procedures.
- Planned and coordinated daily activities for campers, ensuring safety and fun.
- Prepared nutritious snacks for campers each day, promoting healthy eating habits.
Skills
- Quality Assurance
- Health and Safety Regulations
- Customer Service
- Hazardous Material Handling
- Attention to detail
- Time management
- Organizational skills
- Teamwork abilities
- Problem-Solving
- Self Motivation
- Residential Cleaning
- Inventory control
Languages
English
Elementary
Timeline
Waitress
Emo Inn
06.2024 - Current
Cleaner
Kleensway
09.2023 - 01.2024
Waitress/Housekeeper
Grassy Narrows Lodge
07.2023 - 08.2023
Waitress/Housekeeper
Ballards Black Island
08.2022 - 09.2022
Day Camp Leader
Recreation Center
06.2021 - 08.2021
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