Amy Dang

Vancouver,BC

Summary

Dedicated customer service professional with experience working at a luxury restaurant. Excellent intrapersonal skills, able to think creatively under pressure and highly detail oriented.

Overview

years of professional experience

Work History

Bar Back / Head Hostess

Hy's Steakhouse

Vancouver, BC

09.2021 - Current

Assisted bartender in preparing and pouring mixed drinks
In charge of stocking the bar for a smooth dining experience
Deliver food to customers at bar and tables
Organizes and optimizes the floor plan to ensure high revenue while still prioritizing guest experience
Responsible for reconciling daily floats and administrating cashouts
Assists with planning of all large events
Knowledgeable of all regular guests and their preferences and ensuring their retention and satisfaction

Head Hostess

Mandarin Restaurant

Ottawa, ON

10.2019 - 05.2021

Seat guests efficiently and politely
Organize the reservations of the restaurant
Cleaning and stocking

Education

High School Diploma -

Longfields Davidson Heights Secondary School

Nepean, ON

06.2021

Skills

Strong understanding of technology
Strong written and oral communication abilities

Works well with a team, both in following orders quickly and correctly or as a leader
Professional, time efficient and able to work under pressure

Timeline