Team Lead
- Lead a team of 15 associates, overseeing daily operations and ensuring compliance with all Auto Care Center policies.
- Conduct hands-on training for new associates, focusing on safety, customer service, and product knowledge.
- Plan, execute, and follow up on daily tasks to ensure team members meet performance goals and maintain high standards.
- Ensure that daily compliance checklists are accurately completed, minimizing claims and ensuring adherence to company processes.
- Reduced inventory shrink numbers for the past two consecutive years in all assigned departments.
- Collaborate with upper management to maintain high standards for safety, quality, and performance.