Summary
Work History
Skills
Timeline
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Amy Cunningham

Upland

Summary

Dynamic leader with nearly 24 years of experience at Walmart, excelling in team management and inventory control. Achieved significant shrink reduction while fostering a culture of safety and compliance. Proven track record in training and developing associates, driving sales growth, and enhancing customer service excellence. Committed to operational efficiency and high-performance standards.

Work History

Team Lead

Walmart
  • Lead a team of 15 associates, overseeing daily operations and ensuring compliance with all Auto Care Center policies.
  • Conduct hands-on training for new associates, focusing on safety, customer service, and product knowledge.
  • Plan, execute, and follow up on daily tasks to ensure team members meet performance goals and maintain high standards.
  • Ensure that daily compliance checklists are accurately completed, minimizing claims and ensuring adherence to company processes.
  • Reduced inventory shrink numbers for the past two consecutive years in all assigned departments.
  • Collaborate with upper management to maintain high standards for safety, quality, and performance.

Operations Manager

Walmart
  • Supervised over 200 associates, leading a large team to achieve performance goals and maintain high levels of customer satisfaction.
  • Implemented strategies to reduce shrink, improve inventory control, and increase sales by promoting high-margin products.
  • Ensured compliance with company policies and maintained a focus on safety, quality, and operational efficiency.

Assistant Store Manager

Walmart
  • Successfully managed 350 associates consistently meeting or exceeding performance targets.
  • Trained and mentored staff, helping to foster a positive and productive work environment.
  • Focused on maintaining high standards of store presentation, product placement, and customer engagement.

Skills

  • Leadership and Team Management
  • Inventory Control and Shrink Reduction
  • Training and Development
  • Safety and Quality Compliance
  • Policy and Process Adherence
  • Customer Service Excellence
  • Profitability and Sales Growth
  • Time Management and Task Prioritization

Timeline

Team Lead

Walmart

Operations Manager

Walmart

Assistant Store Manager

Walmart
Amy Cunningham