Amy Collins
El Cajon
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
21
21
years of professional experience
Work History
Sales Manager
CCR
San Diego
07.2022 - Current
- Analyzed credit reports to assess borrower risk and creditworthiness.
- Reviewed financial statements to determine loan eligibility and terms.
- Collaborated with underwriters to finalize loan applications and approvals.
- Maintained detailed records of credit evaluations and recommendations.
- Communicated with clients to gather necessary documentation for credit analysis.
- Developed risk assessments to guide lending strategies and practices.
- Reconciled customer accounts to identify delinquencies or disputes, documenting root causes.
- Monitored and maintained compliance with internal controls and government regulations.
- Directed cross-functional teams to align strategic objectives with operational capabilities.
- Developed and implemented policies to enhance organizational efficiency and productivity.
- Oversaw budget management and resource allocation for various departmental projects.
- Collaborated with senior leadership to define long-term business strategies and initiatives.
- Facilitated communication between departments to ensure project alignment and progress tracking.
- Guaranteed overall delivery and quality of unit's offerings to customers.
- Assisted in developing marketing campaigns that increased brand awareness in target markets.
Executive Client Manager
ACS Services
San Diego
01.2019 - 07.2022
- Led team meetings to align project goals and improve communication.
- Managed project timelines and ensured adherence to deadlines across departments.
- Developed training programs to enhance employee skills and productivity.
- Coordinated cross-functional collaboration to drive project success and innovation.
- Oversaw budget management and resource allocation for multiple projects.
- Implemented process improvements to streamline operations and reduce inefficiencies.
- Mentored junior staff, providing guidance and support for professional development.
- Analyzed market trends to inform strategic decision-making and planning initiatives.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
Executive addmissions
UEI College
Chula Vista
03.2013 - 03.2019
- Developed strategic initiatives to enhance student engagement and retention.
- Collaborated with faculty to improve curriculum and program offerings.
- Managed departmental budgets and resource allocation effectively.
- Led team meetings to discuss operational improvements and staff development.
- Analyzed market trends to identify new program opportunities for growth.
- Coordinated outreach efforts to build partnerships with local organizations.
- Oversaw compliance with educational regulations and accreditation standards.
- Trained staff on best practices in student services and support systems.
- Developed and implemented strategies to increase executive efficiency.
- Coordinated cross-functional teams to deliver high quality results within tight timelines.
- Established relationships with key partners and vendors to ensure successful project outcomes.
- Created reports summarizing progress against organizational goals and objectives.
- Organized and facilitated regular meetings with senior management teams.
- Led initiatives to improve customer service levels throughout organization.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted prospective students in navigating admissions processes and requirements.
- Conducted informational sessions to educate candidates about program offerings.
- Evaluated applications and determined eligibility for admissions decisions.
- Collaborated with academic departments to align program details with student needs.
- Maintained accurate records of applicant interactions in the admissions database.
- Provided personalized support to applicants throughout their enrollment journey.
- Coordinated recruitment events to attract diverse student populations and increase awareness.
- Developed outreach strategies to enhance community engagement and foster partnerships.
- Participated in one-on-one meetings with prospective students to discuss admissions process.
Admissions Representative 4
ITT Technical Institute
San Diego
01.2008 - 03.2014
- Facilitated student enrollment processes and guided applicants through admissions criteria.
- Conducted informative presentations about educational programs and career opportunities available.
- Maintained accurate student records and updated databases for admissions tracking.
- Collaborated with faculty to ensure alignment of program offerings with industry demands.
- Assisted prospective students in completing financial aid applications and understanding options.
- Responded to inquiries via phone, email, and in-person regarding admissions procedures.
- Converted leads to enrollments at rate.
- Maintained accurate records of student applications and documents.
- Responded promptly to all requests from current or potential students regarding admissions policies or procedures.
- Collaborated with other departments within the university on various projects related to admissions initiatives.
- Developed relationships with high schools, counselors, and community organizations to promote college awareness.
- Conducted group information sessions for potential students and their families.
- Researched best practices in admissions recruitment strategies.
- Attended off-site recruiting events such as college fairs or high school visits to meet with potential applicants in person.
- Provided detailed information about financial aid options available at the university for admitted students.
- Created marketing materials such as brochures, flyers, videos. to advertise programs to new applicants.
- Planned and managed special presentations and activities for potential enrollees by working closely with other staff.
- Assessed transcripts from previous institutions attended by transfer applicants.
- Developed presentations about academic programs offered by the university.
Director of Admissions
Coleman College
San Diego
01.2005 - 03.2008
- Developed comprehensive admission strategies to enhance student enrollment processes.
- Collaborated with academic departments to align recruitment goals with institutional objectives.
- Led training sessions for staff on effective communication and relationship-building techniques.
- Analyzed market trends to identify opportunities for improving outreach initiatives.
- Managed admissions events, ensuring engaging experiences for prospective students and families.
- Oversaw the admissions team, providing guidance and support in daily operations.
- Implemented data tracking systems to monitor applicant progress and streamline workflows.
- Cultivated relationships with high schools to foster partnerships and increase applicant pools.
- Mobilized communication with other departments in support of enrollment and organized admissions events, registration, information sessions and classroom shadowing.
- Leveraged university resources by developing and managing annual admissions budget and pinpointed best uses of financial and personnel resources to meet institution objectives.
- Developed and implemented comprehensive recruitment and enrollment management strategy and schedule for college and for university.
- Spearheaded new and proven recruitment practices using array of digital media, web pages and social media to reach and enroll ideal prospective students.
- Analyzed statistical data from surveys regarding admissions processes and outcomes.
- Coordinated orientation sessions for newly accepted students.
- Advised department staff on best practices for efficient processing of applications.
- Managed student data systems related to admissions activities.
- Collaborated with faculty members in developing admission criteria for various academic programs.
- Reviewed academic transcripts from previous institutions for transfer credit evaluation.
- Resolved student issues or complaints related to admission processes or services provided by the department.
- Prepared reports on enrollment trends to inform institutional planning decisions.
- Organized college fairs and events to promote the school's programs.
- Facilitated communication between prospective students, faculty, staff and other departments.
- Attended conferences and workshops to stay current with trends in higher education admissions practices.
- Implemented technology solutions designed to improve efficiency of admissions operations.
- Cultivated relationships with alumni networks for development purposes.
- Monitored progress of admitted students throughout their enrollment process.
- Developed and implemented strategies for recruitment and admissions of new students.
- Conducted outreach activities in local communities to increase awareness of the school's programs among potential applicants.
Education
Associate of Science - Business
Grossmont College
El Cajon, CA01-2028
Bachelor of Science - Counseling Psychology
National University
La Jolla, CA05-2009
Skills
- Project management
- Student counseling
- Data analysis
- Customer engagement
- Team leadership
- Community outreach
- Training and development
- Sales closing techniques
- Sales and market development
- Sales tracking
- Salesforce
- Rapport and relationship building
- Product and service management
- Sales process engineering
- Contact follow-up
Timeline
Sales Manager
CCR
07.2022 - Current
Executive Client Manager
ACS Services
01.2019 - 07.2022
Executive addmissions
UEI College
03.2013 - 03.2019
Admissions Representative 4
ITT Technical Institute
01.2008 - 03.2014
Director of Admissions
Coleman College
01.2005 - 03.2008
Associate of Science - Business
Grossmont College
Bachelor of Science - Counseling Psychology
National University
Similar Profiles
Sean CurtinSean Curtin
Electrical Supervisor at CCRElectrical Supervisor at CCR
Jack HaighJack Haigh
Builder at CCRBuilder at CCR
Scott BarkellScott Barkell
Commercial Property Manager at CCRCommercial Property Manager at CCR
Mariana HedgesMariana Hedges
Teacher at San Diego Unified School DistrictTeacher at San Diego Unified School District
Jane SarjeantJane Sarjeant
Outside Sales Representative at Improvising For SocietyOutside Sales Representative at Improvising For Society