Summary
Overview
Work History
Education
Skills
Timeline
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Amy E Capewell

Calgary,AB

Summary

Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Talented in project management, document control, labour management initiatives and providing stellar administrative support to the executive team. Experience stepping into many roles and quickly making positive changes to drive company success. Decisive planner with good communication and problem-solving abilities.

Overview

14
14
years of professional experience

Work History

Coordinator, Commercial Real Estate Transactions

Avenue Living Asset Managment
Calgary, AB
02.2024 - Current
  • Investigated discrepancies between actual inventory counts versus records in database systems.
  • Coordinated preparation of external audit materials and external financial reporting for Canada and U.S. investments.
  • Developed invoicing systems and internal controls to boost billing efficiencies.
  • Coordinated with vendors and service providers regarding warranty issues and repairs.
  • Developed and maintained asset tracking system.
  • Prepared purchase orders for new assets as needed.
  • Utilized various software programs, such as Microsoft Office Suite or Yardi Voyager, for data entry purposes.

Sales and Project Coordinator

Zedcor Inc
Calgary, AB
03.2023 - 02.2024
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Oversaw regional and local sales managers and staff.
  • Developed social media marketing strategies to help brand company and increase sales.
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Collaborated with internal teams to develop project solutions resulting in on-time execution.
  • Produced status reports for customers and senior management.
  • Delivered solution-based strategies to customers to solve pending issues on accounts.
  • Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
  • Implemented CRM tools such as Salesforce or HubSpot to streamline processes and increase efficiency.

Executive Assistant to Director of Operations

New Line Skateparks Inc
Calgary, AB
04.2021 - 03.2023
  • Revised and maintained a master calendar to coordinate meetings across multiple time zones.
  • Managed and tracked expenses to meet company budget requirements.
  • Obtained signatures for financial documents and internal and external invoices.
  • Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
  • Reviewed details on incoming contracts and service agreements to keep pricing correct.
  • Managed subcontract administration and compliance and coordinated contract closeouts.
  • Strengthened documentation traceability, developing organizational systems for contracts, records, reports and agendas.
  • Executed large end-to-end event planning processes through meetings, walk-throughs and day-of execution.
  • Reviewed safety legislation to determine necessary changes in safety requirements.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate the HR process.
  • Managed inventory by performing physical counts, identifying variances and reconciling records.

Marketing/Administrative Assistant

Nissan
Cochrane, AB
09.2020 - 03.2021
  • Organized and maintained filing and document management systems.
  • Entered invoice data into the company database and updated details, including customer contacts and delivery dates to keep information current.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Updated web pages and social media profiles with engaging and current content.
  • Leveraged email, print and social campaign strategies to strengthen brand awareness with target consumers.
  • Maximized branding initiatives by preparing marketing packages and advertising collateral to secure prospects and increase sales.

Executive Assistant

Steel River Group
Calgary , AB
08.2018 - 09.2019
  • Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations. Organized corporate luncheons, dinners, conferences and special events.
  • Worked closely with auditors during the review process, providing clerical support and completing assigned tasks.
  • Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Interned in special events planning for a variety of organizations, including marketing, promoting, planning and executing downtown market events and evaluating event effectiveness.
  • Kept project progress aligned with client timelines and quality requirements through close attention to short- and long-term needs.

Administrative Assistant/Office Bookkeeper

Concept Business Services
Calgary , AB
03.2013 - 01.2017
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Developed staff expense and reimbursement tracker to reduce user errors and increase reporting accuracy.
  • Delivered a superior level of customer service to all small business clients.
  • Aided other departments in the identification and resolution of tax-related issues.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.

Assistant Manager

Horizon North Logistics
Fort McMurray , AB
03.2011 - 04.2012
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Recruited and hired qualified candidates to fill open positions.
  • Created and led safety training workshops for employees.
  • Handled guest complaints in the most effective manner possible and offered complimentary services for hardship cases.

Education

Bachelor of Business Administration -

SAIT
Calgary, AB
05.2016

High School Diploma -

Crescent Heights High School
Calgary
06.2010

Skills

  • Executive presentation development
  • Database management
  • Invoice processing
  • Relationship building
  • Human resource laws knowledge
  • Business correspondence
  • Contract analysis
  • Deliverable submission
  • Project support
  • Special events planning

Timeline

Coordinator, Commercial Real Estate Transactions

Avenue Living Asset Managment
02.2024 - Current

Sales and Project Coordinator

Zedcor Inc
03.2023 - 02.2024

Executive Assistant to Director of Operations

New Line Skateparks Inc
04.2021 - 03.2023

Marketing/Administrative Assistant

Nissan
09.2020 - 03.2021

Executive Assistant

Steel River Group
08.2018 - 09.2019

Administrative Assistant/Office Bookkeeper

Concept Business Services
03.2013 - 01.2017

Assistant Manager

Horizon North Logistics
03.2011 - 04.2012

Bachelor of Business Administration -

SAIT

High School Diploma -

Crescent Heights High School

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Amy E Capewell