A reliable, hardworking and compassionate Personal Support Worker committed to helping people achieve their best quality of life by providing empathetic support and promoting dignity and independence in a safe, kind, sensitive and understanding manner.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Bayshore Home Health
10.2022 - Current
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Provided basic wound care and perineal care, including colostomy bag care.
Assisted with self-administered medications.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Personal Support Worker CASUAL
Almonte General Hospital
03.2021 - 08.2021
Assisted patients on the Complex Continuing Care unit to complete activities of daily living, including personal hygiene, feeding and toileting.
Helped patients with ambulation and transfers, using manual and electric equipment and lifting devices, ensuring safety and comfort at all times.
Provided rehabilitative care, in line with goals set out by the Physiotherapist, and followed restorative care plans to assist patients to maximise and maintain their independence as much as possible.
Observed, reported and documented patients behavior as well as physical and emotional states and communicated and worked closely with other healthcare team members.
Receptionist and Training Administrator
Jane Lewis Healthcare Recruitment Agency
02.2014 - 03.2016
Organized our on-going in-house CPR and First Aid Training for our staff of Healthcare Assistants and Nurses. This included maintaining a database to ensure all staff were up-to-date, as well as arranging training dates/ venues, responding to inquiries, and issuing certificates.
Handled all administrative aspects of our online training programs in Drug Administration, Food Hygiene, Infection Control, and Fire Safety for new staff members.
Maintained the cleanliness of the reception area, replenished refreshments, and greeted clients daily.
PMR Officer - Home Care
Haringey Social Services
07.2004 - 01.2008
Worked in Social Services in two multicultural boroughs of London, providing quality care to Clients from ethnically diverse cultures.
Processed referrals from community Doctors and Hospital Social Workers, and regularly organized/ monitored home care packages to ensure that client and family needs were being met.
Liaised with and referred Clients to other appropriate community care providers and agencies such as Day Care Services, Respite Services, Meal-on-Wheels, Befriending Services, etc.
Occupational Therapy Assistant
Clayponds Hospital
08.2003 - 07.2004
Assisted Physiotherapists and Occupational Therapists on the Stroke Rehabilitation Ward.
Carried out patient treatment including assisting with Activities of Daily Living and hand therapy as designed by, and under the supervision, of the Occupational Therapist.
Recorded detailed information of therapy sessions in the patient’s medical records.
Completed home access visits with the Occupational Therapists to assess home environment and measure for equipment.
Physiotherapist Assistant
Elisabeth Bruyere Hospital
06.2002 - 07.2004
Assisted Physiotherapists on various wards including Complex Continuing Care, Palliative Care, Stroke Rehabilitation and Geriatric Rehabilitation.
Applied treatment modalities and performed passive range of motion as delegated by the Physiotherapist.
Instructed, aided and supervised patients in their performance of exercises, ambulation and transfers.
Provided empathetic and sensitive care to patients with high intensity symptoms and needs in the palliative care unit.
Education
Certificate - Personal Support Worker
Algonquin Careers Academy
Ottawa, ON
11.2021
Diploma - Access To Higher Education (Health)
West Cheshire College
Cheshire, U.K.
06.2014
Diploma - Physiotherapist Assistant
Career Canada College
Ottawa, ON
2002
High School Diploma -
Gloucester High School
Gloucester, ON
06.1998
Skills
Dementia Care - GPA Certified
Physiotherapist Assistant Diploma
Falls prevention
Emotional Support
Palliative Care
Experienced Occupational Therapy Assistant
Languages
English
Native or Bilingual
French
Limited Working
Affiliations
Ontario Personal Support Workers Association - Registered Member since July 2023
Certification
Basic Life Support (BLS) Certification - Canadian Red Cross August 2024
Gentle Persuasive Approach (GPA) in Dementia Care: Supporting Persons with Responsive Behaviors - April 2024
Learning Essential Approaches to Palliative Care Personal Support Worker course (Pallium Canada) - May 2024
The Recognition, Prevention & Therapeutic Management of Violence & Aggression - Mersey Care NHS Trust 2013