Amy Boze

* Operated material handling equipment, including forklifts, to efficiently move materials and support a fast-paced logistics operation.

* Managed all aspects of inventory control, including receiving, inspection, and precise organization in designated storage areas.

* Utilized computerized systems and handheld scanners (or RFID technology) to accurately maintain inventory records, track material movement, and perform regular cycle counts to reconcile variances.

* Ensured efficient logistics by assisting in the proper handling, loading, and securing of materials for outbound trucks.

* Trained new personnel on warehouse procedures and the safe operation of material handling equipment.

* Efficiently picked and packed items to fulfill customer orders.

• Pulled orders quickly to maintain demanding productivity goals.

* Provided direct client support and supervision, ensuring a safe and secure environment.

* Managed client intake by creating and updating detailed profiles and inputting data.

• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Responded to customer requests efficiently and with knowledgeable assistance.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Provided excellent customer service to guests by promptly responding to inquiries and requests.
• Managed check-in and check-out process of items.
• Managed locker room inventory and supplies, replenishing as needed.

• * Monitored and maintained client safety through hourly check-ins.
• * Managed safe distribution of client medications and provided client transportation.
• Assisted residents in preparing for activity and social programs.
• Attended, participated, and contributed to monthly staff meetings addressing resident needs.
• Responded to room transfers, incident reports, and maintenance requests.
• Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
• Maintained clean, safe, and well-organized patient environment.
• Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.0
• Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
• Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment.
• Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.