Amy Bohn
Edmonton,Alberta
Summary
Dedicated and motivated business professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Self Employed Business Owner/Freelance Makeup Artist
Veil Beauty Co.
01.2015 - 09.2023
- Perform professional makeup services
- Coordinate schedule and appointments for 5 other artists
- Developed website, social media and database of clientele.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Established strong customer relationships through excellent communication and attentive service.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Consulted with customers to assess needs and propose optimal solutions.
Self Employed
Local Love Ltd./The Wardrobe Exchange
01.2015 - 03.2021
- Produced local wedding and fashion events that supported small businesses in Edmonton, Saskatoon + Winnipeg
- Maintained budgets, strategic planning, contracting proposals, scheduling, facility management and vendor relations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Contractor
Four Post
01.2018 - 06.2019
- Developed local shopping experience in West Edmonton Mall from inception
- Oversaw day-to-day operations including facility management, strategic planning, client satisfaction, vendor relations, contract proposals
- Conducted numerous client walk-throughs, maintained budgets, and worked closely to establish rapport with various small business owners.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Created and managed project plans, timelines and budgets.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
Inside Sales Consultant
Intuit Canada
01.2010 - 01.2013
- Promoted and sold Intuit's vast products and services to customers
- Provided excellent customer service, use proper judgment and diffuse escalation situations when needed
- Strong listening and problem-solving skills when receiving inbound calls
- Goal and target oriented both short-term and long term
- Exceeded monthly sales targets
- Contributed to Intuit's values and internalized them on daily basis.
Makeup Artist/ Sales
Mac Cosmetics - Southgate
01.2009 - 01.2010
- Performed cosmetic applications for everyday, bridal, evening and other special occasion looks
- Consistently exceeded sales goals by 200-300 percent
- Developed a large clientele and loyal customer following based on superior customer satisfaction
- Advised and educated clients in products and application of cosmetics
- Received yearly reviews with the classification of outstanding in overall performance
- Recruited into the company for which a nationwide position was created to facilitate employment.
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
Counter Manager
Stila Cosmetics - Holt Renfrew
01.2006 - 01.2009
- Consulted with clients on varying appearances through application and use of cosmetics
- Performed cosmetic applications for special events and product demonstration
- Monitored and maintained adequate inventory to meet the demands of sales and trends
- Complied and submitted weekly reports of statistics to managers and head office.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Participated in special events or promotions as needed to boost sales and increase brand visibility on in-store.
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
- Achieved sales goals through effective communication and demonstration of products.
Bilingual Interviewer
Statistics Canada, Edmonton, Alberta
01.2002 - 01.2004
- Completed time sensitive statistics over the phone with Canadians for various Government of Canada agencies
- Conducted interviews in French when language was an impediment to collecting information
- Performed computerized data entry of statistical information from interviews.
Bilingual Interviewer
Statistics Canada, Winnipeg, Manitoba
01.2000 - 01.2002
- Conducted in-depth studies on a variety of topics and issues of great importance to Canadians
- Specifically chosen to deal with refusal calls, irate and difficult interviewees
- Communicated effectively through language barriers and difficult situations.
- Maintained accurate records of interview outcomes, ensuring timely follow-up and feedback to candidates.
- Developed strong rapport with candidates, fostering open communication and trust during interviews.
Education
Diploma - Business
MacEwan University
Edmonton, AB05.2014
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Relationship Building
- Business Marketing
- Decision-Making
- Effective leader
- Sales Strategies
- Start-Up Operations
Educationcertifications
- Business Management Studies, Grant MacEwan University, 2014
- E-business and Web-Marketing, University of Toronto Continuing Education, 2012
- 911 Emergency Communication and Response, Grant MacEwan College, 2004
Certification
- Certified Makeup Artist – Marvel College
- Aeronautical Radio License
- First Aid/CPR
Languages
English
Native or Bilingual
French
Limited Working
Volunteer History
Jagare Ridge Community- Fundraiser, Marketing and Event Planning
Edmonton, Alberta
Dates of Involvement 08/2007 - present
- Planning and Strategy -Develop and implement fundraising plans and strategies. Set fundraising goals and objectives.
- Donor Engagement- Identify and cultivate relationships with potential donors. Maintain communication with existing donors to keep them informed and engaged.
- Event Coordination- Organize fundraising events such as galas, auctions, and community events. Coordinate logistics, including venue selection, catering, and marketing.
- Marketing and Promotion- Creating promotional materials for fundraising campaigns. Utilize social media and other platforms to promote events and campaigns.
- Budget Management- Create and manage budgets for fundraising initiatives. Monitor expenses and revenue to ensure financial goals are met.
- Volunteer Management- Recruit and train volunteers to assist with fundraising efforts. Coordinate volunteer activities and assignments.
- Networking- Build relationships with community leaders, businesses, and other organizations. Attend networking events to promote the organization and its mission.
St. Thomas Aquinas Elementary and Junior High- Fundraiser, Marketing and Event Planning
Edmonton, Alberta Dates of Involvement 10/2021 - present
- Volunteer Management- Recruit and train volunteers to assist with fundraising efforts. Coordinate volunteer activities and assignments.
- Budget Management- Create and manage budgets for fundraising initiatives. Monitor expenses and revenue to ensure financial goals are met.
- Event Coordination- Organize fundraising events such as galas, auctions, and community events. Coordinate logistics, including venue selection, catering, and marketing.
- Planning and Strategy -Develop and implement fundraising plans and strategies. Set fundraising goals and objectives.
Timeline
Contractor
Four Post
01.2018 - 06.2019
Self Employed Business Owner/Freelance Makeup Artist
Veil Beauty Co.
01.2015 - 09.2023
Self Employed
Local Love Ltd./The Wardrobe Exchange
01.2015 - 03.2021
Inside Sales Consultant
Intuit Canada
01.2010 - 01.2013
Makeup Artist/ Sales
Mac Cosmetics - Southgate
01.2009 - 01.2010
Counter Manager
Stila Cosmetics - Holt Renfrew
01.2006 - 01.2009
Bilingual Interviewer
Statistics Canada, Edmonton, Alberta
01.2002 - 01.2004
Bilingual Interviewer
Statistics Canada, Winnipeg, Manitoba
01.2000 - 01.2002
Diploma - Business
MacEwan University
- Certified Makeup Artist – Marvel College
- Aeronautical Radio License
- First Aid/CPR
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