Amy Biagi

At Pacific Rim, I managed projects from the planning stage through completion. Ensuring timelines, budgets, and compliance were always met. Serving as the central point of communications for clients, vendors, and internet teams kept the company running seamlessly. Daily office operations, staffing, onboarding, payroll, and employee relations were also within my purview. An integral part of this position included maintaining safety regulations compliance, HR Policies, and labor laws. Administrative activities included bookkeeping, scheduling, vendor coordination, and reporting. Policy development and team coordination supported a positive and organized workplace environment.

A special advocate is for the best interests of children involved in the child welfare system. Responsibilities include home visits, collaboration with social workers, and attending court hearings. Always working closely with legal and educational professionals. Preparation for court hearings included reports and recommendations based on the child's needs and environment.

I conducted interviews and assessed client eligibility for public assistance programs. This was done by guiding clients through the complex application processes, while always maintaining empathy and confidentiality. Determined accuracy to ensure benefits were justified. Reported inconsistencies or suspected fraud. Case records had to be maintained in compliance with agency and legal standards. Clients were referred to additional services, such as housing, employment, and healthcare resources.

Project management duties included managing large-scale construction projects, with oversight of timelines, budgets, and team coordination. Maintained cohesive communication with clients, contractors, and union representatives. HR functions included hiring, payroll, benefit plans, and compliance with union agreements. Processing financial documentation and ensuring accuracy in reporting and record-keeping were paramount.