Motivated candidate seeking a work environment where I can apply my steady work ethic and passion. I take pride in my ability to be efficient and thorough, ensuring that every job is done to the best capacity. I am eager to bring my skills and dedication to a role where reliability and a strong work ethic are highly valued.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Optometric Assistant
True North Optometry
08.2022 - Current
Assists optometrists in the provision of full-scope optometric services to patients
Prepares patients for vision examinations by prescreening, and conducts additional supplementary testing if required
Performs a wide variety of administrative duties, such as keeping records, scheduling appointments, filing insurance claims, and managing inventory
Delivers quality customer service to patients in selecting the best frame/lens option to fit their lifestyle and prescription needs
Organizer / Interim Executive Director
College Of New Caledonia Students' Union
01.2019 - 08.2022
Lead teams in both Prince George and Quesnel campuses as the Organizer
Absorbed position of Interim Executive Director for over 18 months
Focused on leading the organization to consistently deliver across 4 mandated areas for 3000+ members, including services, campaigns, events, and advocacy
Created and executed thorough onboarding training and off-boarding for new groups of up to 10 elected student directors each year and managed several internal and external committees, as well as government relations
Oversaw staff and board of directors at each campus, and was the consistent staff representation from our local union for quarterly provincial federation executive committee meetings in Vancouver.
Assistant Store Coordinator
Bolli Imports
04.2018 - 12.2018
Operated as the right hand to the Store Coordinator and Operations Coordinator
Held a leadership role that was responsible for store operations and events
Created advertisements, social media posts, and coordinated events
Provided vital customer service, with extensive product knowledge
Engraving Technician/Sales Associate
Van Horlick's
09.2016 - 04.2018
Designed graphic templates for both giftware and industrial use
Managed and maintained multiple different engraving machines
Duties also included overseeing sales orders, productivity planning, and training new employees if needed
Manager
La Vie en Rose
10.2015 - 08.2016
Responsible for managing and scheduling 8-10 employees
Evaluate and create sales goals for yearly, quarterly, monthly, and weekly quotas
Signing off on cash register floats and nightly deposits to the bank
Interviewing candidates for job positions
Trained new or internally promoted managers and frequently assisted at other locations.
Manager
Aldo Shoes
12.2014 - 10.2015
Responsible for managing and scheduling 4-5 employees
Duties included finance management and operations
Ran frequent team meetings for employees and provided fun incentives to boost morale and motivation
Analyzing store productivity each week, month, and quarter
Attended weekly conference calls outside of scheduled hours
Assistant Manager
La Vie en Rose
07.2013 - 12.2014
Responsible for managing 4-6 employees each day
Evaluate and create sales goals for yearly, quarterly, monthly, and weekly quotas
Assisted customers with custom sizing/fitting of bras and bathing suits
Signing off on cash register floats and nightly deposits to the bank
Interviewing candidates for job positions
Skills
Complex problem-solving
13 years of customer service experience
10 years of management experience
Excellent time management
Certification
Canadian Certified Optometric Assistant Program (CCOA) - Canadian Association of Optometry (August 2023)
Management Skills for Supervisors: Interpersonal Communication & Conflict Resolution - College of New Caledonia (May 2021)
High School Diploma - Lillooet Secondary School (June 2011)
Marketing Manager at True North Sports + Entertainment, True North Sports + Entertainment LtdMarketing Manager at True North Sports + Entertainment, True North Sports + Entertainment Ltd