Dynamic operations support professional with a strong work ethic and adaptability, recognized for consistently delivering high-quality results under pressure. Proven ability to quickly master new skills and work effectively both independently and collaboratively. Exceptional interpersonal skills facilitate productive teamwork, while time management expertise enhances organizational efficiency. Actively pursuing entry-level opportunities to leverage these competencies in contributing to organizational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Clerk
Liquor on 111th
Edmonton, Alberta
07.2022 - Current
Organized and maintained filing systems for confidential documents.
Assisted customers with inquiries and complaints in a professional manner.
Processed payments, refunds, and exchanges accurately and efficiently.
Operated cash register to process cash, check, and credit card transactions.
Processed customer orders promptly and accurately.
Maintained inventory levels of office supplies and equipment as needed.
Scanned documents into digital formats ensuring accuracy of content.
Utilized computer software programs to create reports, labels, forms.
Inventoried and ordered materials, supplies and services.
Delivered messages and ran errands.
Clerk
Pineview Liquor Store
Fort Saskatchewan, Alberta
07.2022 - Current
Assisted customers with inquiries and complaints in a professional manner.
Processed payments, refunds, and exchanges accurately and efficiently.
Operated cash register to process cash, check, and credit card transactions.
Processed customer orders promptly and accurately.
Answered phones in a courteous manner while providing excellent customer service.
Maintained inventory levels of office supplies and equipment as needed.
Scanned documents into digital formats ensuring accuracy of content.
Greeted visitors in a friendly and professional manner while directing them appropriately.
Utilized computer software programs to create reports, labels, forms.
Communicated with customers and employees to answer questions or explain information.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Supported office clerical functions using word processing and other software, email and office machines.
Answered telephones, directed calls, and took messages.
Communicated with customers, employees and vendors to answer questions and address complaints.
Operated photocopiers and scanners, facsimile machines and personal computers.
Delivered messages and ran errands.
Soup Kitchen Volunteer
Fathers House
Edmonton, Canada
11.2022 - 12.2022
Worked in kitchen preparing hot entrees, salads, desserts and bagged lunches for large soup kitchen
Sanitized trays, loaded dishwasher and cleaned food preparation stations
Promoted sustainable practices by properly sorting trash and recyclables for disposal
Washed dishes, serving utensils and cooking implements using correct procedures
Prepared sandwiches and salads for sale to customers
Scrubbed and polished counters, steam tables and equipment
Advertising and Marketing Specialist (Remote)
Pama Motors
Calgary, Canada
07.2022 - 09.2022
Organized presentation decks, signage and collateral for events and promotions
Researched and analyzed customer purchasing habits, trends and preferences
Created, proofread and edited copy to cultivate consistency and adherence to brand image across marketing channels
Networked with industry influencers to promote brand engagement and increase exposure
Education
High School Diploma -
Strathcona High School
Edmonton, AB
06-2024
Vimy Ridge
Edmonton, Alberta, Canada
Skills
Physically Fit
Tech-savvy
Communication
Computers
Good driving record
Positive attitude
Leadership
Positive and professional
Research
Peer relationships
Point of sale operation
Scanning and copying
Certification
Python for Data Science, AI & Development - IBM (Issued July 2024)
Introduction to IOS Mobile Application Development - Meta (Issued August 2024)
Affiliations
Played rep level hockey for 3 years for Parkland Athletic Club (PAC), Maple Leaf Athletic Club (MLAC), and Knights Of Columbus (KC). (2021-2024)
Awards
Most improved player, Maple Leaf Athletic Club, U18 Hockey