Amrutha Madhusudhanan Pillai

• Managed daily store operations while ensuring compliance with company, food safety and quality standards.
• Oversee inventory counts, stock rotation, and ordering dairy products and essential supplies.
• Process employee timecards, cash balancing, and daily bank deposits with accuracy.
• Managed daily waste reporting and ensured actual vs theoretical variance remained within target limits to support profitability.

• Supervised daily shift operations and ensured compliance with food safety, quality and operational standards.
• Ensured work areas were cleaned and sanitized in regular intervals to prevent cross contamination.
• Monitored food holding temperatures, product shelf life, and completed hourly food safety and operational logs.
• Assisted with task delegation and shift coordination to maintain workflow and productivity.

• Prepared food and beverages according to standardized recipes and quality standards in a fast-paced environment.
• Followed strict food safety, handwashing, glove use, and sanitation procedures to ensure compliance with health regulations.
• Restocked supplies, rotated inventory using FIFO, and ensured product. freshness and quality.
• Collaborated with team members to meet production goals while maintaining operational efficiency.

• Scheduled customer appointments and coordinated service booking efficiently and accurately.
• Processed payments and transactions using POS system with high attention to detail.
• Collaborated with team members to manage high-volume customer service during peak hours.
• Maintained cleanliness and organization of front counter area for efficient workflow.

Diploma focused on Supply Chain processes, Operations Management, Logistics and Quality Management.

Education in Commerce with coursework in Accounting, Business Studies and Computer Application.