AMRUTHA MADHU
Winnipeg
Summary
Highly motivated banking professional with experience in providing customer service, handling customer transactions, and resolving customer complaints. Expert in verifying transactions, balancing cash drawers, and updating customer information. Adept at communicating effectively with customers, coworkers, and management.
Overview
2
2
years of professional experience
Work History
Bank Intern
Canara Bank
08.2023 - 08.2024
- Generated monthly reports detailing the performance of various banking activities
- Assisted in the development of marketing plans for bank products and services
- Performed daily administrative duties such as filing documents, responding to emails, and handling phone calls
- Enhanced customer satisfaction by efficiently addressing and resolving banking inquiries.
- Served as a valued member of the bank''s internship program, consistently receiving positive feedback from supervisors and colleagues.
- Supported branch operations by accurately processing transactions, including deposits, withdrawals, wire transfers, and loan payments.
HR Recruiter
MDP Services
08.2022 - 08.2023
- Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
- Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
- Reduced time-to-fill for open positions by implementing targeted recruitment strategies.
- Developed recruiting strategies to identify qualified candidates and build network.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
Education
Master of Business Administration (M.B.A.) - Finance & HR
University of Calicut
07-2022
B com - Finance & Tax
MG University
03.2020
Skills
- Customer Service
- Attention to Detail
- Cash handling and management
- Problem Solving
- Analytical Thinking
- Teamwork and Collaboration
- Financial Analysis
Timeline
Bank Intern
Canara Bank
08.2023 - 08.2024
HR Recruiter
MDP Services
08.2022 - 08.2023
B com - Finance & Tax
MG University
Master of Business Administration (M.B.A.) - Finance & HR
University of Calicut
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