Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amro Kallas

Montreal,QC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Customer Service

Groupe Marketing International Inc, Daniel
06.2021 - 02.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Reference: Rachel (514) 802-9005

Carpenter

Magnetite Montréal Inc
02.2021 - 06.2021
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Planned and executed work with proper tools and materials to maximize productivity.


Reference: Mr. Adib (514) 797-1511

Cashier

Souriana
12.2020 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.


Reference: Mr. Awad (514) 967-6111

Cashier

Subway
06.2019 - 08.2019
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.


Reference: (514) 286-1112

Education

Industrial Engineering

Concordia University
Montreal, QC

Skills

  • Customer Consulting
  • Problem-Solving Ability
  • System Implementation
  • Call Center Operations
  • Conflict Resolution
  • Customer Service

Timeline

Customer Service

Groupe Marketing International Inc, Daniel
06.2021 - 02.2022

Carpenter

Magnetite Montréal Inc
02.2021 - 06.2021

Cashier

Souriana
12.2020 - 02.2021

Cashier

Subway
06.2019 - 08.2019

Industrial Engineering

Concordia University
Amro Kallas