AMRO BISKI

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

-Delivered exceptional customer service by assisting shoppers with product selection, answering inquiries, and ensuring a positive in-store experience.

-Maintained merchandise presentation by organizing shelves, restocking inventory, and upholding brand visual standards.

-Operated point-of-sale systems efficiently for cash, credit, and return transactions while minimizing errors and ensuring customer satisfaction.

-Supported daily store operations including opening/closing procedures, loss prevention practices, and team collaboration to meet sales goals.

-Demonstrated strong product knowledge across home décor and furnishings to drive upselling and cross-selling opportunities.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.