Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amritvir Kaur

Surrey,BC

Summary

Driven by a passion for enhancing customer experiences and operational efficiency, I excelled at Lululemon by implementing innovative strategies that significantly improved team productivity and customer satisfaction. My expertise in data analysis and problem-solving, coupled with strong leadership and communication skills, led to consistently exceeding sales targets and reducing costs.

Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Qualified [Desired Position] with solid background in supporting project teams and ensuring efficient operations. Successfully contributed to process improvements and maintained high standards in client communication. Demonstrated ability to manage multiple tasks while displaying strong problem-solving and organizational skills.

Overview

3
3
years of professional experience

Work History

Associate

Lululemon
01.2024 - 11.2025
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Increased sales by customizing pitches to address specific client needs and concerns.
  • Improved team collaboration by initiating regular coordination meetings.
  • Spearheaded successful marketing campaign, creatively utilizing social media platforms.
  • Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
  • Reduced employee turnover by developing comprehensive employee engagement program.
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.
  • Enhanced operational efficiency, implementing new software tools across departments.
  • Led cross-functional team to launch new product line, meeting all project milestones.
  • Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
  • Conducted detailed market research to identify emerging trends, influencing product development direction.
  • Improved project delivery times with implementation of streamlined communication strategy.
  • Developed comprehensive risk management plan, significantly reducing potential disruptions.
  • Optimized inventory management to reduce overhead costs, employing advanced forecasting techniques.
  • Achieved significant savings by renegotiating vendor contracts, focusing on mutual benefits.
  • Enhanced brand visibility, orchestrating participation in industry events and conferences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Recommended complementary purchases to customers, increasing revenue.
  • Used in-store system to locate inventory and place special orders for customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Server

Bombay Kitchen
04.2023 - 10.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Contributed to inventory management by monitoring stock levels.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.

Education

Bachelor of Arts - Business Accountancy

University Canada West
Vancouver, None
12-2025

Skills

  • Time management
  • Complex Problem-solving
  • Task prioritization
  • Problem-solving
  • Problem-solving abilities
  • Computer skills
  • Customer service
  • Data entry
  • Leadership qualities
  • Workplace safety
  • Oral communication
  • Flexible schedule
  • New hire training
  • Customer interaction

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Associate

Lululemon
01.2024 - 11.2025

Server

Bombay Kitchen
04.2023 - 10.2024

Bachelor of Arts - Business Accountancy

University Canada West

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Amritvir Kaur