Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

AMRITPREET SINGH

Brampton,Ontario

Summary

Result-driven and customer-focused sales professional with over 5 years of experience exceeding sales targets and building lasting client relationships. Skilled in B2B and B2C sales, account management, and territory development. Adept at identifying opportunities, negotiating deals, and delivering tailored solutions to meet client needs. Passionate about driving business growth and consistently recognized for top performance and team collaboration.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Director

Standard Wear
Brampton, ON
04.2018 - 01.2019
  • Spearheaded the overall sales strategy for a clothing brand offering both formal and casual wear, resulting in a consistent year-on-year revenue growth of 70.5% over 3 years
  • Managed all operational aspects of the business, including inventory control, vendor relations, and customer service also Managed financial planning, budgeting, and pricing strategies to maintain profitability and competitive positioning in the market
  • Led B2B and B2C sales efforts, building a loyal client base with more than 2000+ clientele
  • Developed and implemented seasonal sales campaigns, promotions, and brand marketing strategies to boost visibility and drive sales
  • Conducted in-depth market research and trend analysis to align product offerings with consumer demands and fashion trends
  • Trained and supervised sales staff, improving overall team performance and ensuring a high standard of customer interaction
  • Oversaw social media and digital marketing initiatives to enhance brand engagement and online conversions

Assistant Manager

Pizza Pizza
Toronto, ON
01.2019 - 05.2022
  • Delivered exceptional customer service by addressing inquiries, resolving issues efficiently, and ensuring a positive dining experience that encouraged repeat business
  • Trained and coached team members on upselling techniques and customer engagement, resulting in a 20% increase in average order value over 6 months
  • Actively promoted new menu items and limited-time offers, increasing promotional item sales by 25% during peak campaigns
  • Monitored inventory levels and placed orders to ensure consistent availability of ingredients and supplies
  • Ensured compliance with health and safety regulations, maintaining cleanliness and organization throughout the store
  • Handled customer feedback with professionalism, turning potential complaints into positive experiences that contributed to a 10% improvement in customer satisfaction ratings

Store Associate

SP Importers
Scarborough, ON
06.2022 - 03.2025
  • Delivered excellent customer service by assisting shoppers, answering product-related questions, and offering personalized recommendations to increase sales
  • Promoted weekly deals and upsold complementary products, contributing to a 15% increase in basket size during peak hours

Freelance IT Support Technician

Remote, ON
05.2019 - 01.2020
  • Provided on-demand technical support and troubleshooting services for individuals and small businesses, resolving hardware, software, and network issues
  • Installed, upgraded, and optimized operating systems, antivirus software, and productivity tools based on client needs
  • Offered remote and on-site support for common technical problems, achieving a 95%+ client satisfaction rate through timely and efficient solutions
  • Assisted with basic server setup and configuration for small office environments
  • Built and maintained positive client relationships, resulting in steady referrals and repeat business

Education

DIPLOMA - COMPUTER NETWORKING AND TECHNICAL SUPPORT

ST. LAWRENCE COLLEGE
01.2019

HIGH SCHOOL - COMMERCE

B.C.M SR SEC. SCHOOL
01.2017

Skills

  • Project Management
  • Social media management tools
  • Customer Relationship Management
  • Survey Tools
  • Ms Excel
  • Ms Word
  • Budgeting software like Quick books
  • Knowledge of IT software's
  • Google Ads
  • Meta Ads
  • Website development
  • Task Delegation
  • Customer Service Management
  • Cash Handling
  • Problem-Solving
  • Staff oversight
  • Strong Communication
  • Entrepreneurial skills
  • Social media handler with good speaking abilities
  • Sales strategy

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Certification

  • OMVIC

Timeline

Store Associate

SP Importers
06.2022 - 03.2025

Freelance IT Support Technician

05.2019 - 01.2020

Assistant Manager

Pizza Pizza
01.2019 - 05.2022

Director

Standard Wear
04.2018 - 01.2019

DIPLOMA - COMPUTER NETWORKING AND TECHNICAL SUPPORT

ST. LAWRENCE COLLEGE

HIGH SCHOOL - COMMERCE

B.C.M SR SEC. SCHOOL

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