AMRITPAL SINGH RANDHAWA
Belleville,ON
Summary
Proven track record in delivering exceptional customer service and maintaining a clean driving record, demonstrated across roles at Metro Supply Chain Group and others. Skilled in route management and problem-solving, I excel in high-pressure environments, ensuring timely and safe deliveries. My positive attitude and teamwork have consistently enhanced customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Metro Supply Chain Group
05.2024 - Current
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Delivery Driver
Intelcom Express
04.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Truck Driver
SIDH TRUCKING
12.2019 - 04.2022
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
Truck Driver
Grace Road Lines
11.2017 - 09.2019
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Customer Service Representative
CIRCLE K
07.2015 - 09.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Science - Health Administration
Loyalist College of Applied Arts And Technology
Belleville, None06-2017
Associate of Science - Nursing Education
NRI COLLEGE OF NURSING
PUNJAB, INDIA09-2013
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- Route management
Timeline
Delivery Driver
Metro Supply Chain Group
05.2024 - Current
Delivery Driver
Intelcom Express
04.2022 - Current
Truck Driver
SIDH TRUCKING
12.2019 - 04.2022
Truck Driver
Grace Road Lines
11.2017 - 09.2019
Customer Service Representative
CIRCLE K
07.2015 - 09.2017
Associate of Science - Health Administration
Loyalist College of Applied Arts And Technology
Associate of Science - Nursing Education
NRI COLLEGE OF NURSING
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