AMRITPAL KAUR GILL
Edmonton,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Real Estate Agent
Century 21 Smart Realty
06.2023 - Current
- Prepared comparative market analysis to estimate properties' value.
- Coordinated appointments to show homes to prospective buyers.
- Researched current listings available in the area using multiple online resources.
- Responded promptly to client inquiries via phone or email.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
Customer Sales Representative
Nordstrom Rack
09.2022 - 05.2023
- Operated POS system for 7+ hours per day, 5 days a week and online orders
- Provided training on how to use our products for both internal staff and external customers.
- Assist in the identification and prevention of theft, fraud, or other losses
- Answered customer inquiries regarding product availability, pricing and focus on customer satisfaction
- Conducted daily store operations including opening and closing procedures, cash handling, register operations
Store Lead
The Children’s Place
11.2021 - 06.2022
- Created weekly business reports detailing sales figures and other pertinent information related to the store's performance .
- Dealt with customer complaints and rectified product and service issues.
- Supervised 22 team members on their assigned tasks throughout the day.
- Ensured the visual standards of store are maintained, such as floor sets, store displays, signage and cleanliness
- Received daily shipments, process transfers, damages and maintain stockroom and shelves as per company standards
- Recruit and trained employees to equip with knowledge about products, costumer service and store policies
- Managed staff scheduling for optimal coverage during peak hours.
Sales Associate
The Children’s Place
02.2021 - 10.2021
- Assist with inventory, including stocking merchandise and markdown
- Accurately processed POS transactions, returning currency, payment cards and receipts to customers
- Drives sales through engagement of customers, suggestive selling and sharing product knowledge
- Manage returns, exchanges and refunds in accordance with store policy
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
Education
Skills
- POS Operation
- Customer service and communication Skills
- Negotiations skill
- Problem-solving
- Organization and time management
- Fluent in Punjabi and Hindi
- Proficient in Microsoft Office
- Reliable
Timeline
Real Estate Agent
Century 21 Smart Realty
06.2023 - Current
Customer Sales Representative
Nordstrom Rack
09.2022 - 05.2023
Store Lead
The Children’s Place
11.2021 - 06.2022
Sales Associate
The Children’s Place
02.2021 - 10.2021
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