Amritpal Singh Saini
Mississauga,ON
Summary
Knowledgeable Dispatcher with proven ability to manage complex logistics and optimize transportation routes. Successfully coordinated shipments, ensuring timely deliveries and cost efficiency. Demonstrated expertise in utilizing industry-specific software and fostering effective communication with team members and clients.
Overview
5
5
years of professional experience
Work History
Load Planner and Dispatcher
ASL Global Logistics
01.2024 - Current
- Coordinate daily operations for a fleet of 25 vehicles, ensuring timely deliveries and pick-ups.
- Schedule and dispatch drivers to routes based on priority, location, and traffic conditions.
- Monitor drivers via GPS tracking to ensure safety, efficiency, and compliance with traffic laws.
- Communicate with customers regarding service updates, delays, and route changes.
- Maintain accurate logs and records for billing and operational purposes.
- Handle emergency situations, such as accidents or vehicle breakdowns, by finding appropriate solutions and rerouting drivers.
- Collaborate with team members to ensure all safety protocols and operational standards are met.
Route Coordinator
T Force
07.2022 - 12.2024
- Reduced delivery times with effective communication between drivers, dispatchers, and customers.
- Improved route efficiency by analyzing performance data and implementing optimized schedules.
- Optimized routing software usage within the department, streamlining workflow processes for maximum effectiveness.
- Analyzed competitor strategies to identify potential areas of improvement within our operations.
- Implemented GPS tracking systems to monitor fleet performance and improve overall efficiency.
- Collaborated with sales teams to identify new opportunities for expanded routes and services.
- Enhanced customer satisfaction by addressing concerns promptly and providing timely updates on deliveries.
- Streamlined delivery processes, resulting in increased productivity and cost savings.
Senior Business Development Associate
BYJU's - The Learning APP
03.2020 - 05.2021
- Exceeded annual sales targets through consistent pipeline management and effective negotiation tactics.
- Mentored junior team members, fostering professional growth and strengthening the business development department''s capabilities.
- Leveraged customer feedback to inform product enhancements, driving continuous improvement of offerings and increasing repeat business rates.
- Conducted comprehensive market research to identify emerging trends, enabling the company to stay ahead of competitors.
Education
Post Graduate Diploma - Supply Chain Management
Mohawk College of Applied Arts And Technology
Mississauga, ON04-2023
Post-Graduate Diploma - Project Management
Loyalist College of Applied Arts And Technology
Belleville, None08-2022
Bachelor of Technology - Mechanical Engineering
Punjabi University Patiala
Punjab India12-2018
Skills
- Decision-making
- Active listening
- Stress tolerance
- Dispatch software
- Time management
- Problem-solving
- Customer relations
Languages
English
Full Professional
Timeline
Load Planner and Dispatcher
ASL Global Logistics
01.2024 - Current
Route Coordinator
T Force
07.2022 - 12.2024
Senior Business Development Associate
BYJU's - The Learning APP
03.2020 - 05.2021
Post Graduate Diploma - Supply Chain Management
Mohawk College of Applied Arts And Technology
Post-Graduate Diploma - Project Management
Loyalist College of Applied Arts And Technology
Bachelor of Technology - Mechanical Engineering
Punjabi University Patiala
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