AMRIT PAL SINGH
CRANBROOK,BRITISH COLUMBIA
Summary
Results-driven supervisor with expertise in managing high-pressure environments. Proven track record in effective communication and employee training, leading to consistent achievement of operational goals. Strong commitment to safety regulations and compliance. Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Burger King
Cranbrook, British Columbia
04.2021 - 10.2025
- Supervised team members during peak service hours to ensure efficient operations.
- Trained new employees on food preparation and customer service standards.
- Resolved customer complaints and ensured satisfaction through effective communication.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Recruited, hired, and mentored new team members, working closely with human resources department.
- Identified opportunities for process improvements through data analysis.
Grill Cook
Dairy Queen
Cranbrook, British Columbia
07.2022 - 11.2022
- Grilled burgers, sandwiches, and hot dogs to meet customer orders.
- Maintained cleanliness and organization of the grill area and cooking equipment.
- Followed food safety guidelines to ensure product quality and safety.
- Prepared ingredients by chopping vegetables and marinating meats for grilling.
- Assisted in training new staff on grill operation and safety protocols.
- Managed inventory of supplies and communicated needs to kitchen management.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Receptionist Administrator
Sai Overseas Eduction Ltd.
Jalandhar , Punjab, INDIA
01.2020 - 02.2021
- Managed front desk operations and greeted visitors professionally.
- Scheduled appointments and maintained calendars for staff members.
- Handled incoming calls and directed inquiries to appropriate departments.
- Organized and maintained office files and confidential documents.
- Handled diverse needs for clients in-person, by phone or through email.
- Received parcels, routed mail and opened packages for staff.
- Obtained and processed payments from clients for products and services.
- Performed data entry and other administrative tasks to support departments.
- Supported HR team by conducting new hire orientations or onboarding sessions for new employees.
- Created presentations using Microsoft Office software applications.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
Front Desk Receptionist
Suwidha Centre
Lohian Khas, Punjab, INDIA
02.2019 - 10.2019
- Managed multi-line phone systems to route calls efficiently.
- Maintained a clean and organized front desk area for optimal workflow.
- Handled customer inquiries and resolved issues promptly and effectively.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Input customer data into reservation systems and updated to reflect room changes.
- Drafted professional business documents, spreadsheets, and correspondence.
- Assisted in inventory management by restocking supplies as
- Processed customer orders accurately using the point-of-sale
Education
Certificate - General Management
College of The Rockies
Cranbrook, BC12-2022
Certificate - Law And Governmence
Shri Krishna Institute
Jalandhar, Punjab12-2018
Bachelor of Science - Computer Science
DAV College
Jalandhar, Punjab06-2017
Skills
- Group guidance
- Customer service
- Cash handling
- Employee training
- Inventory management
- Effective communication
- Front desk operations
- Data analysis
- Problem solving
- Financial management
- Inventory control
- Staff scheduling
- Motivational leadership
Certification
- "Food safety Certificate " by ServeSafe International
- "Serving it Right" Certificate
Accomplishments
- Appreciation letter by Customer for Excellence Service in Burger king, Cranbrook.
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Affiliations
- Love to talk with people and making new friends
- Always ready to learn something excited and new
- Playing Chess and wrestling on play Station in free time
Timeline
Grill Cook
Dairy Queen
07.2022 - 11.2022
Shift Supervisor
Burger King
04.2021 - 10.2025
Receptionist Administrator
Sai Overseas Eduction Ltd.
01.2020 - 02.2021
Front Desk Receptionist
Suwidha Centre
02.2019 - 10.2019
Certificate - General Management
College of The Rockies
Certificate - Law And Governmence
Shri Krishna Institute
Bachelor of Science - Computer Science
DAV College