Amritpal Singh
Oakville,ON
Summary
Motivated and experienced professional with a degree in Geography and a post-graduate diploma in Hotel and Resort Management seeking to leverage my knowledge and experience in a challenging field job. Proven supervisory skills developed during my work at Petro Canada, well-equipped to handle the complexities of the working field. Dedicated to using my understanding of geography and management to make a significant impact and contribution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Services Supervisor
Petro-Canada
10.2023 - Current
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
- Ensured compliance with all safety regulations by conducting regular audits of emergency procedures and equipment maintenance schedules.
Long Haul Truck Driver
KJS Transport
07.2023 - 09.2023
- Improved on-time delivery rates by efficiently planning and executing long haul truck routes.
- Enhanced customer satisfaction by providing timely updates on shipment statuses and addressing concerns promptly.
- Maintained a clean driving record, adhering to all federal and state transportation regulations for safe long haul operations.
- Reduced fuel consumption with strategic routing, careful monitoring of vehicle performance, and regular preventative maintenance.
- Operates all delivery vehicles in a safe and responsible manner.
- Ensures accurate count of cash collected from deliveries.
GUEST SERVICE SUPERVISOR
Petro Canada
09.2020 - 07.2023
- Efficiently managed a high-volume flow of customers and ensured complete customer satisfaction
- Supervised and trained new employees, fostering a customer-focused team environment
- Regularly performed inventory checks and ordered necessary supplies
- Ensured safety and cleanliness protocols were followed strictly.
Education
Post graduate diploma in Hotel and Resort management -
LAMBTON COLLEGE
Mississauga, Ontario04.2022
Bachelor of Arts(Geography Honours) -
GURU NANAK DEV UNIVERSITY
08.2019
Skills
- Exceptional problem-solving skills
- Excellent communication and team lead capabilities
- Proficient in mapping software and geographic data analysis
- Analytical and research skills
- Real-time decision-making abilities
- Keen understanding of hospitality management
- Operations Management
Certification
- Smart Serve
- OHSA worker awareness certificate
- AODA Certificate
- WHMIS certificate
Additional Information
Holds a Valid Class AZ License since March 2023.
Languages
English
Full Professional
Timeline
Guest Services Supervisor
Petro-Canada
10.2023 - Current
Long Haul Truck Driver
KJS Transport
07.2023 - 09.2023
GUEST SERVICE SUPERVISOR
Petro Canada
09.2020 - 07.2023
Post graduate diploma in Hotel and Resort management -
LAMBTON COLLEGE
Bachelor of Arts(Geography Honours) -
GURU NANAK DEV UNIVERSITY
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