Amrit Pal Singh
North Portal,ON
Summary
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.
Overview
9
9
years of professional experience
Work History
Rideshare Driver
Uber
08.2018 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Assisted mobile app users with closing out rideshare.
- Adhered to tight schedule and met departure and arrival deadlines.
- Read maps and followed written and verbal geographic directions.
Web Developer/Digital Marketing Manager
Self Employed
01.2020 - 12.2022
- Planned website development, converting mockups into usable web presence.
- Provided front-end website development using WordPress, Hubspot and other editing software.
- Conducted testing and review of website design for responsiveness, clarity and effectiveness.
- Multi-tasked across multiple functions and roles to generate project results and meet deadlines and organizational expectations.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Implemented website maintenance, content management, updates and security resource tutorials to assist end-user training.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Installed, modified and repaired software and hardware to resolve technical issues.
Network Technician
Augmented Networks Inc.
01.2018 - 03.2020
- Troubleshot hardware and software to determine and rectify network problems.
- Performed necessary maintenance to support network availability.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Supported users both local and by phone with problem resolution and education.
- Identified and immediately resolved issues with end user devices.
- Configured hardware, devices and software to set up work stations for employees.
- Performed tests of functionality, security and performance of different workstations and devices.
- Monitored systems in operation and input commands to troubleshoot areas.
Education
Post-Baccaleurate Diploma - Wireless Networking
Lambton College of Applied Arts And Technology
Mississauga, ON04.2018
Bachelor of Science - Information Technology
CT Institute of Engineering Managment & Technology
Jalandhar, Punjab, India05.2014
Skills
- User Support and Troubleshooting
- Remote System Analysis
- Computer Hardware Knowledge
- Defect Analysis and Resolution
- Hardware and Software Repair
- Office Connections
- Collaborative Team Player
- Software Evaluation
- Troubleshooting Network Issues
- Microsoft Windows and Office
- Support Ticket System Management
- Organizational Skills
Timeline
Web Developer/Digital Marketing Manager
Self Employed
01.2020 - 12.2022
Rideshare Driver
Uber
08.2018 - Current
Network Technician
Augmented Networks Inc.
01.2018 - 03.2020
Post-Baccaleurate Diploma - Wireless Networking
Lambton College of Applied Arts And Technology
Bachelor of Science - Information Technology
CT Institute of Engineering Managment & Technology
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