Amritpal Kaur
Brantford
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Sobeys. Proven ability to enhance customer experiences through effective communication and cash handling accuracy. Recognized for reliability and a keen attention to detail, consistently ensuring a clean and organized environment while fostering positive relationships with clients and team members.
Overview
4
4
years of professional experience
Work History
Retail Worker
Sobeys
04.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Processed various payment methods accurately while maintaining confidentiality of customer information.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
General Laborer
Aspire Bakeries
09.2023 - 03.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning tasks.
- Notified supervisors of defective equipment or material.
- Performed quality checks on different raw materials to identify any defects.
- Completed inspections of bakery products, checking for quality and conformity.
- Cleared product from machines at end of run and shift.
Warehouse Assistant
R&S City Contractors Inc.
09.2022 - 08.2023
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
Paint Department Associate
R&S City Contractors Inc.
08.2021 - 08.2022
- Effectively balanced multiple responsibilities including cashiering duties, maintaining department cleanliness standards, restocking shelves regularly.
- Maintained a clean and safe work environment, ensuring compliance with OSHA regulations for hazardous materials handling.
- Improved paint department efficiency by streamlining inventory management and organization processes.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Resolved customer complaints professionally, and created positive impression of business.
Office Administrator
G-Star Homes Inc.
12.2020 - 03.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinate office activities and operations to secure efficiency and compliance to company policies
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Education
Nursing Leadership Management Diploma
Seneca College
Toronto, ON08-2020
Palliative Care – Multidiscipline
Niagara College
Welland08-2019
Skills
- Customer service
- Patience and empathy
- Relationship building
- Cash handling accuracy
- Payment processing
- Reliability and punctuality
- Cleaning and organizing
- Clear communication
- Attention to detail
- Sorting and labeling
- Stacking and staging
Languages
English
Professional Working
Punjabi
Native or Bilingual
Timeline
Retail Worker
Sobeys
04.2024 - Current
General Laborer
Aspire Bakeries
09.2023 - 03.2024
Warehouse Assistant
R&S City Contractors Inc.
09.2022 - 08.2023
Paint Department Associate
R&S City Contractors Inc.
08.2021 - 08.2022
Office Administrator
G-Star Homes Inc.
12.2020 - 03.2021
Nursing Leadership Management Diploma
Seneca College
Palliative Care – Multidiscipline
Niagara College
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