Amritpal Kaur
Brampton,ON
Summary
I have a proven track record in enhancing customer engagement and streamlining operations, notably at Staples. Expert in cash handling and problem-solving, I excel in teamwork and collaboration, significantly improving service delivery. My approach has consistently fostered customer loyalty and operational efficiency, embodying a results-driven work ethic without directly stating it.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service
Staples
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
Sales Associate
Staples
01.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Warehouse Worker
TJX Companies
06.2023 - 12.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Mohawk College of Applied Arts And Technology
Mississauga, ON08.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Cash Handling
- Engaging with Diverse Customers
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Additional Information
I am available full-time for work. I am on an official break from college right now.
Timeline
Sales Associate
Staples
01.2024 - 08.2024
Warehouse Worker
TJX Companies
06.2023 - 12.2023
Customer Service
Staples
High School Diploma -
Mohawk College of Applied Arts And Technology
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