Summary
Overview
Work History
Education
Skills
References
Languages
Work Availability
Quote
Timeline
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AMRITPAL KAUR

Brampton,Ontario

Summary

Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about customer service and communicating effectively.

Overview

8
8
years of professional experience

Work History

Sortation Associate

Amazon
Brampton, ON
06.2021 - Current
  • Sorted packages into delivery routes by factors such as size, weight and destination.
  • Met demanding performance targets by working efficiently and backing up fulfillment team members.
  • Maintained accuracy and speed in sorting packages according to size, weight, and destination.
  • Scanned barcodes on packages using RF scanners.
  • Inspected packages for damage or incorrect labeling prior to sorting.
  • Verified shipping information against customer orders for accuracy.
  • Reported any damaged shipments immediately to supervisor.

Sales Associate

The brick
06.2021 - 11.2021
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.

Baker

La villa bakery and café
Mississauga, ON
07.2020 - 06.2021
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
  • Baked fresh bread and pastries for cafes and restaurants.
  • Created attractive dessert trays for catering events.

Cashier

SHELL Gas Station
06.2019 - 12.2019
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.

Cashier

Freshslice Pizza
Chilliwack, BC
01.2019 - 06.2019
  • Fresh slice pizza
  • Supervisor and also, Taking customers and giving them best customer service
  • Following all the policies of the company and also worked as shift runner.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Cashier/Server

Indian Cuisine By
Mississauga, ON
01.2016 - 01.2018
  • Offered guests positive experiences to promote loyalty and bring in repeat business
  • Answered phone calls to assist customers with questions and food orders
  • Took orders at front counter and collected payments.
  • Completed thorough and accurate opening and closing duties.
  • Helped with purchases and signed customers up for rewards program.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Education

Diploma - Business accounting

St. Lawrence College
01.2018

High school 12th grade - commerce stream Business Accounting

Skills

  • Store maintenance
  • Cheerful and energetic
  • Strong Organization Skills
  • Workplace Safety
  • Leadership Messaging and Speechwriting
  • Customer Service
  • Communication Management
  • Verbal and Written Communication
  • Data Entry
  • Team Management

References

References On request

Languages

  • Fluent in English and Punjabi

    • Work Availability

    monday
    tuesday
    wednesday
    thursday
    friday
    saturday
    sunday
    morning
    afternoon
    evening
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    Quote

    Every problem is a gift—without problems we would not grow.
    Tony Robbins

    Timeline

    Sortation Associate

    Amazon
    06.2021 - Current

    Sales Associate

    The brick
    06.2021 - 11.2021

    Baker

    La villa bakery and café
    07.2020 - 06.2021

    Cashier

    SHELL Gas Station
    06.2019 - 12.2019

    Cashier

    Freshslice Pizza
    01.2019 - 06.2019

    Cashier/Server

    Indian Cuisine By
    01.2016 - 01.2018

    Diploma - Business accounting

    St. Lawrence College

    High school 12th grade - commerce stream Business Accounting

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