AMRIT KAUR SHENA
Milton,ON
Summary
Offering strong foundation in leadership and team coordination, with passion for learning and developing in supportive environment. Contributes proactive approach to problem-solving and conflict resolution, combined with ability to quickly grasp new concepts and procedures. Ready to use and develop communication and organizational skills in role.
Overview
3
3
years of professional experience
Work History
Supervisor
Tim Hortons
Milton, ON
03.2023 - Current
- Supervised daily operations to ensure quality and efficiency in service delivery.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored team members, enhancing skill development and performance efficiency.
Education
Bachelor of Business Administration And Management - Project Management
Yorkville University
Yorkville12-2025
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Complex Problem-solving
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Marathi
Limited Working
Timeline
Supervisor
Tim Hortons
03.2023 - Current
Bachelor of Business Administration And Management - Project Management
Yorkville University