Travel
Amrit Kaur Gill
Student
Brampton,ON
Summary
Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
5
5
Languages
Work History
Cashier Team Lead
Miren Desserts Cafe
Bacolod City, Negros Occidental
01.2022 - 07.2022
- Communicated with customers and team members to solve problems.
- Helped customers complete purchases, locate items and join reward programs.
- Facilitated and logged store opening, closing and shift changes.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored areas for security issues and safety hazards.
- Answered customer questions and helped find specific items.
Customer Service Representative
Panasiatic Solutions
Bacolod City, Negros Occidental
05.2020 - 11.2021
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Maintained up-to-date knowledge of product and service changes.
- Delivered prompt service to prioritize customer needs.
Education
Senior High-School - Accountancy, Business & Management
Liceo-De La Salle/University Of St. La Salle
06.2018 - 03.2020
Diploma - Tourism And Travel Services Management
Humber Institute of Technology And Advanced Learning
Toronto, ON 09.2022 - Current
Skills
Product knowledge
Interests
Music
Dancing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Diploma - Tourism And Travel Services Management
Humber Institute of Technology And Advanced Learning
09.2022 - Current
Cashier Team Lead
Miren Desserts Cafe
01.2022 - 07.2022
Customer Service Representative
Panasiatic Solutions
05.2020 - 11.2021
Senior High-School - Accountancy, Business & Management
Liceo-De La Salle/University Of St. La Salle
06.2018 - 03.2020
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