Amritjot Singh
Surrey,Canada
Summary
Reliable and motivated professional with 2+ years of experience in safety, customer interaction, and frontline leadership. Skilled in managing high-traffic areas, conflict resolution, and public safety-combined with a strong foundation in business administration. Previous experience working as security personnel at Walmart provides direct insight into store operations, customer needs, and retail expectations. Backed by multiple certifications in health, safety, and team management. Ready to contribute as an Over the Counter (OTC) Manager with professionalism, empathy, and operational awareness.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Guardteck Security Corp.
Surrey, Canada
08.2022 - Current
- Patrolled downtown areas ensuring public safety and resolving conflicts with professionalism.
- Maintained accurate incident reports, followed WHMIS and safety protocols, and coordinated with local law enforcement when needed.
- Supported team cohesion and site compliance in both outdoor and hybrid environments.
- Gained trust through reliability, communication skills, and de-escalation experience.
Security Officer (Walmart - Contract)
Surrey Central Walmart
Surrey, Canada
05.2022 - 08.2022
- Provided security support and loss prevention in a busy retail environment.
- Interacted daily with customers and store staff to ensure a safe and welcoming shopping experience.
- Monitored entrances and exits, handled minor incidents with discretion, and reported suspicious activity.
- Became familiar with Walmart's operational structure, customer service culture, and safety policies.
Education
Bachelor of Business Administration (BBA) - Business Administration and Management, General
Portage College
09.2023
Skills
- Retail Safety & Loss Prevention
- Customer Service Excellence
- Conflict Resolution & De-escalation
- OTC/Pharmacy Hazard Awareness
- Team Coordination & Collaboration
- Detailed Reporting & Communication
- Cultural Sensitivity & Workplace Inclusion
- Familiarity with Walmart Operations & Protocols
Certification
- AED & First Aid - Canadian Red Cross
- BC Security License - Valid
- WHMIS Certification
- Conflict Management & Resolution
References
Available upon request.
Languages
- English, Fluent
- Punjabi, Native
Timeline
Security Officer
Guardteck Security Corp.
08.2022 - Current
Security Officer (Walmart - Contract)
Surrey Central Walmart
05.2022 - 08.2022
Bachelor of Business Administration (BBA) - Business Administration and Management, General
Portage College
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