Detailed Client Service person known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Test me, and find out.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Dominos
Edmonton, Alberta
10.2024 - Current
Collected deposits or payments and arranged for billing.
Provided top quality control and eliminated downtime to maximize revenue.
Strengthened customer retention by offering discount options.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Driver
Dominos
Calgary, Alberta
03.2024 - 09.2024
Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
Reported any incidents involving the truck or its cargo to management immediately.
Drove trucks to and from job sites to deliver supplies.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Adhered to traffic laws and regulations to prevent accidents.
Utilized GPS navigation systems to plan efficient routes for deliveries.
Collected payments for goods delivered or unloaded.
Assistant Store Manager
Dominos
Saskatoon , Saskatchewan
01.2022 - 11.2023
Coordinated with vendors to secure product availability at competitive prices.
Supervised cash handling processes to ensure accuracy of transactions.
Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Assisted in continuous development of effective store associates to achieve desired sales and results.
Education
Bachelor of Science - Electrical Power Distribution And Control
Lambton College of Applied Arts And Technology
Sarnia, None
04-2021
Associate of Science - Electrical Engineering
Government Industrial Training Institute
India
04-2018
Skills
Customer service
Billing management
Estimating
Regulatory compliance
Translation and interpretation services
Problem resolution
Languages
Punjabi
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Urdu
Proficient (C2)
C2
French
Elementary (A2)
A2
Certification
Class 1 MELT DRIVING LICENCE.
CLEAN DRIVING RECORD FOR 7 YEARS.
FIRST AID CERTIFICATION
CPR CERTIFICATION VALID FOR 2 YEARS.
PAL LICENCE
References
References available upon request.
Timeline
Customer Service Representative
Dominos
10.2024 - Current
Driver
Dominos
03.2024 - 09.2024
Assistant Store Manager
Dominos
01.2022 - 11.2023
Bachelor of Science - Electrical Power Distribution And Control