Methodical Shipping & Inventory Coordinator with a detail-oriented and organized mentality. Adept at handling high inventory volumes in busy settings with demanding objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shipping & Inventory Coordinator
Tensen Design & Manufacturing
Mississauga, ON
10.2022 - Current
Overseeing the accuracy and integrity of inventory data, performing routine cycle counts, tracking stock levels, and resolving discrepancies
Streamlined outgoing shipment processes to meet corporate and industry standards, resulting in a 20% increase in accuracy and a 30% reduction in shipment errors
Managing and leading a team of shipping and receiving employees including forklift operators, and other warehouse workers
Oversaw the evaluation of incoming shipments, meticulously examining products for any signs of damage, discrepancies, or inconsistencies with documentation; identified and resolved issues, ensuring a 98% order accuracy rate and minimizing inventory losses.
Implementing and maintaining an ordered and effective warehouse plan, maximizing space use and ensuring product accessibility
Create BOL, Packing List, shipping labels, Customs paper works
Managing the accurate record-keeping of all shipping and receiving activities, including invoices, bills of lading, packing lists, and delivery receipts
Conduct proper meetings and contact with clients and vendors about all inventory and shipping requirements
Placing purchase orders, tracking order status, and expediting deliveries to fulfill production or sales demands
Managing order volumes to maintain desired inventory levels
Conducted through performance checks on electronics systems to obtain optimum reliability and functionality
Manage cycle counts of product inventories on a regular basis
Coordinate with customer service and logistics departments.
Maintain BOM and database
Understood and followed oral and written directions.
Coordinate project activities among project team members to guarantee deliverables are being met in a timely fashion
Work closely with inventory and warehouse departments to arrange the transportation of items this could include keeping an eye on stock levels, ordering replacements, and improving product allocation
Handle data entry responsibilities associated with shipping activities
Assist with quality control efforts such as evaluating shipments for accuracy and compliance with quality standards.
Established transportation cost standards and economical shipping practices.
Scheduled materials shipments and transportation for on-time delivery, reducing delays.
Organized storage areas to maximize movement and minimize labor.
Customer Service Representative - Part Time
Teleperformance
Toronto, Ontario
04.2021 - 12.2021
Provided excellent customer service to resolve customer complaints in a timely manner.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Updated databases with new and modified customer data.
Project Coordinator
Caxita Technologies
Kerala, India
01.2019 - 12.2020
Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance
Interacted with both business and technical user to understand the project
Performed functionality, system integration, end to end and user acceptance testing
Collaborate with business stakeholders to gather, document, and analyze business requirements