Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amrita Samanta

Courtenay,BC

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

4
4
years of professional experience

Work History

Beauty Specialist

Shoppers Drug Mart
05.2023 - Current
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales through effective product demonstrations and sharing expert knowledge on skincare routines.
  • Maintained a clean and organized work environment, ensuring optimal presentation of products for increased sales.
  • Delivered exceptional customer service by addressing client concerns promptly and offering appropriate solutions.

Receptionist

The Mission Hospital
03.2022 - 04.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Library Student Assistant

North Island College
01.2022 - 02.2022
  • Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
  • Assisted patrons with locating resources for their research and educational needs, enhancing their overall library experience.
  • Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for patrons.
  • Supported librarians in collection development by identifying outdated or damaged materials for removal or replacement.

Receptionist Administrator

Mjm Furniture
04.2021 - 10.2021
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Server

Tasty Indian Bistro
02.2020 - 03.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Education

Associate of Arts - Humanities

North Island College
Courtenay, BC
05.2024

Skills

  • Makeup Application
  • Sales and Upselling
  • Clientele management
  • Organizational abilities

Languages

English
Full Professional

Timeline

Beauty Specialist

Shoppers Drug Mart
05.2023 - Current

Receptionist

The Mission Hospital
03.2022 - 04.2023

Library Student Assistant

North Island College
01.2022 - 02.2022

Receptionist Administrator

Mjm Furniture
04.2021 - 10.2021

Server

Tasty Indian Bistro
02.2020 - 03.2021

Associate of Arts - Humanities

North Island College

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Amrita Samanta