Amrita Pannu
Mountain House
Summary
Energetic and engaging, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Famous Footwear
01.2023 - 02.2024
- Interacted with customers daily
- Recovered the store
- Handled payments of cash and card
- Restocked the floor
- Handled personal information when creating reward accounts
- Provided help to customers
- Initiated conversation with customers to assure they were finding everything alright
- Answered phone calls
- Handled long lines of customers on busy days
Receptionist
RenewMD
04.2022 - 01.2023
- Scheduled and confirmed appointments
- Answered and directed incoming calls to schedule appointments and answer questions
- Processed payments and updated accounts to reflect balance changes
- Restocked Supplies
- Checked in with clients to ensure that they were comfortable
- Engaged in friendly conversations at front desk and in treatment rooms
- Served visitors by greeting, welcoming, and directing to appropriate place
- Updated and recorded client information to maintain accounts by confirming identification credentials in order to maintain security of personal information
- Answered an average of 5-10 calls and emails daily
- Handled payment processing and provided customers with receipts and proper bills and change
Education
High School Diploma -
Mountain House Highschool
Mountain House, CA05-2024
Skills
- Positive Attitude and Energetic
- Multitasking and Prioritization
- Customer Service
- Computer Proficiency
- Punctual and Trustworthy
- Organization and Efficiency
- Adaptable Learner
- Call Answering and Routing
- Teamwork and collaboration
- Problem-solving skills
Languages
Punjabi
Native or Bilingual
Timeline
Sales Associate
Famous Footwear
01.2023 - 02.2024
Receptionist
RenewMD
04.2022 - 01.2023
High School Diploma -
Mountain House Highschool
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