Amrit Singh
Summary
Software Quality Assurance professional with substantial experience of managing all stages of Software Quality projects. Motivational and an effective team leader with proficiency in Agile and Waterfall models. Proficient at working with cross-functional and geographically distributed teams. Excellent understanding of SDLC and STLC, Testing Methodologies and Bug/Defect Life Cycle. Experienced in both Manual and Automation testing practices. Adept at Test Planning and Execution, Test Result Analysis, Requirement Traceability, Report writing, Risk Management, Prioritization, Forecasting, Gap Analysis and Process Improvement with excellent verbal and written communications.
Overview
15
15
years of professional experience
1
1
Certification
Work History
QA Lead
Clickatell Inc.
10.2020 - Current
- Leading testing team, spread across 2 countries, working in 2-week sprint agile model
- Streamlined testing process and practices, to unify and standardize it across various teams
- Increase in automation test coverage from less than 20% to more than 80% of functionalities
- Started process to involving QA team right from product grooming stage, against prevailing practice of involvement after development.
- Perform and manage functional, automation and regression testing for 3 web applications.
- Conduct and manage UAT with product manager. API testing and automation using Swagger Hub and Postman.
- Release Management using tool like JIRA and Confluence page, to collaborate with development, product, and release managers to ensure timely release. Enable decision making by providing QA signoff on work products.
- Test estimation, Test planning, Test strategy, and Test design, Test Environment Management, Setting up test data, test environment and deployment of web services.
- Reporting and tracking risks. Preparing and publishing weekly status reports and root cause analysis.
- Client relationships management: Work on production issues with client point of contact.
- Interface with product management, development and QA teams for effective trouble shooting and defect triage. Work with product manager and business analyst on requirement grooming to ensure all requirements are testable and acceptance criteria are clearly defined.
- Training and mentoring new team members on technology, product and process.
QA Lead
TELUS International
03.2020 - 09.2020
- Leading OSS testing team of 14 members, for one of Canada’s largest telecom service providers, working in 3-week sprint agile model
- Creating central repository for functional design and requirement documentation for 8 products as single place, which benefited 6 different teams.
- Managing Functional and regression testing for 3 web applications. Test case preparation and execution: Creation and execution of manual and automation and API tests.
- Analysis of business and technical requirements to chalk out project and testing scope.
- · Test planning and management: Preparation of project test strategy. Identifying functional and regression test scenarios. Identifying scope for automation test suite.
- Driving defect triage. Defect management using HP ALM and Jira.
- Ensuring each sprint deliverable is compliant with documented requirements.
- Team management: Manage geographically spread teams across different time zones.
- Developed and executed automation test scripts using Selenium with Java, TestNG, BDD using Cucumber
Testing Project Lead
Wipro Technologies
12.2011 - 04.2016
- Test Lead for Operation Acceptance Testing (OAT) for major telecom server provider
- Ensured more than 15 successful releases with zero production defects
- Managed execution of functional, integration and User Acceptance Tests
- Planning and implementation of entire Software Testing Life Cycle (STLC)
- Requirement analysis
- Test strategy preparation
- Test environment management
- Test case review
- Execution review
- Daily Status reporting
- Regression test planning and management.
- Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
Test Lead
Vodafone UK
01.2014 - 12.2014
- Client engagement and management
- Client location Project Lead for Operational Acceptance Testing for world's leading telecom service provider
- Co-ordination between user, development, and maintenance teams (spread across 3 different Organizations and 2 countries)
- Managing testing team in onsite-offshore model.
- Executed test cases and documented defects, confirming resolution and mitigation of defects
Senior Test Engineer
Telefonica O2 Gmbh
02.2010 - 12.2011
- Sr
- Test engineer network element provisioning for leading telecom service provider in Germany
- Telecom 3G and 4G network elements testing
- Review of test plan
- Peer review of test cases
- Test case preparation
- Preparation of SQL and Shell scripts for test execution
- Regression Testing
- User Acceptance Testing
- Test reporting using HP Quality Centre.
- Completed regression tests of new software builds to assess performance and success of bug fixes
- Defined and tracked test results, defect counts and performance discrepancies
- Operated API testing tools such as SOAP UI and Swagger
Software Test Engineer
Wipro Technologies
03.2009 - 02.2010
- Software test engineer for telecom company based in North America
- Test case preparation and execution
- Preparation of Shell scripts for test execution
- Peer review of test cases and results
- Test reporting and documenting test plan
- Designed testing scenarios for usability testing
Education
Master of Science - Software Engineering
BITS
Pilani. India11.2009
Bachelor of Science - Computer Applications
GGSIPU
Delhi. India06.2004
Skills
- Test Management Tools: JIRA, Confluence Page, HP ALM, SharePoint
- Test Methodologies: User Acceptance Testing (UAT), Operational acceptance testing (OAT), Integration testing, Functional testing, System testing, Regression testing, Compliance testing, Automated and Manual testing
- Development Models: Agile (SCRUM), Waterfall and V-Model
- Technologies: Selenium WebDriver, TestNG, Cucumber, SOAP UI, Swagger HUB, Postman Maven Gradle
- Domains: Telecom, OSS-BSS, e-Commerce, SaaS, Chat Commerce, Web Services
Certification
- Software Processes and Agile Practices, University of Alberta, 05/2023
- Agile Project Management, Google, 05/2023
Work Eligibility
Canada, USA
Personal Information
Citizenship: Canadian
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
QA Lead
Clickatell Inc.
10.2020 - Current
QA Lead
TELUS International
03.2020 - 09.2020
Test Lead
Vodafone UK
01.2014 - 12.2014
Testing Project Lead
Wipro Technologies
12.2011 - 04.2016
Senior Test Engineer
Telefonica O2 Gmbh
02.2010 - 12.2011
Software Test Engineer
Wipro Technologies
03.2009 - 02.2010
Master of Science - Software Engineering
BITS
Bachelor of Science - Computer Applications
GGSIPU
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