Amrit Sabharwal
Etobicoke,ON
Summary
As a versatile professional, my career seamlessly bridges creative arts and client service excellence. I currently empower students as a Vocal Coach specializing in Eastern music and performance artistry. My background includes an award-winning role at TD Canada Trust, where I consistently exceeded customer service and sales targets, coupled with formative experience in high-end retail at The Hudson’s Bay Company, enhancing my skills in styling and technical service.
Overview
9
9
years of professional experience
Work History
Vocal Coach, Indian Classical Music
Self-employed
05.2019 - Current
Duties:
- Mentoring and teaching pupils in Eastern musical approaches, practices, and techniques
- Teaching correct vocalizations of Eastern hymns
- Maintaining progress, motivation, and consistency in pupils
- Cultivating strong parent-teacher relationships
- Coordinating musical performances to showcase student progress and celebrate achievements
- Adapting teaching program to meet individual and group needs.
- Mentoring pupils on stage performance techniques
Customer Experience Associate (CEA)
TD Canada Trust
08.2017 - 05.2019
Duties:
- Handling client’s banking needs
- Fulfilling TD’s comfort promise.
- Maintaining secure customer interactions
- Providing advice appropriate to CEA level
- Conducting sales appropriate to CEA level (for example: opening/issuing pre-approved lines of credit and credit cards)
- Following and keeping updated on Standard Operating Procedures
- Training new customer experience associates through job shadowing
Achievements:
- Quarter 1 District Etobicoke North award, for achieving over 80% in sales and customer experience within the district.
- Quarter 3 District Top Advisor award, for high achievement in customer experience and advising, within the district
Fine Jewellery and Watches Associate
The Hudson's Bay Company
08.2016 - 08.2017
Duties:
- Customer service and styling
- Diamond testing
- Preparing watch repairs for shipment
- Processing customer transactions
- Cash handling
- Opening Hudson's Bay rewards cards and credit card accounts
- Processing payments towards Hudson Bay MasterCard accounts
- Upkeep of the jewellery department
Education
High School Diploma -
Thistletown Collegiate Institute
Etobicoke, ONBachelor of Science - Psycholinguistics
University of Toronto
Toronto, ON04-2026
Skills
- Listening and Comprehension
- Handling of sensitive information and materials
- Marketing
- Entrepreneurial skills
- Adobe Proficiency
- Microsoft Suite
- Customer Service
- Critical Thinking
- Interpersonal Skills
- Book publishing
- Management
- Administrative Support
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Volunteer Experience
Board Director on the Board of Directors
Toronto, ON · 12/15 - 8/17
Duties:
- Youth program development
- Inspection and evaluation of programs
- Strategic planning
- Conflict resolution
- Fiduciary Responsibilities
- Fundraising and Resource Development
References
Available upon request
Timeline
Vocal Coach, Indian Classical Music
Self-employed
05.2019 - Current
Customer Experience Associate (CEA)
TD Canada Trust
08.2017 - 05.2019
Fine Jewellery and Watches Associate
The Hudson's Bay Company
08.2016 - 08.2017
High School Diploma -
Thistletown Collegiate Institute
Bachelor of Science - Psycholinguistics
University of Toronto
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