Amrit Kaur
Elk Grove,CA
Summary
Motivated business graduate with a focus in Human Resources and Organizational Behavior. Passionate about emotional intelligence in the workplace, fostering positive and effective employee relations, and continuous improvement. Eager to make a difference and be a part of an organization.
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Walmart
03.2023 - Current
- Executed high-quality customer service by resolving inquiries, addressing concerns, and ensuring positive experiences in a fast-paced environment.
- Collaborated with cross functional team members to coordinate workflows and maintain daily metrics
- Oversaw order processing and customer data management, prioritizing high accuracy and attention to detail.
- Navigated dynamic work conditions by prioritizing tasks and achieving deadlines in a high-pressure, high-volume atmosphere.
- Supported a team orientated environment by assisting colleagues and contributing to overall performance goals
Project Consultant
CalPERS
08.2024 - 12.2024
- Partnered with CalPERS HR staff to create a career resource website for recent college graduates
- Researched state hiring processes, entry level positions, and Statement of Qualification guidelines
- Developed user-friendly Google Site featuring application checklists, job postings, and interview preparation tools.
- Presented findings and recommendations to HR representatives to support CalPERS recruitment strategies
Education
Undergraduate Degree - Business Administration
California State University Sacramento
Sacramento, CASkills
- Bilingual (English and Punjabi)
- Microsoft Word, Excel, & Powerpoint
- Adaptability
- Interpersonal Skills
Accomplishments
15th Annual College of Business Film Festival
- Best Film Award
- Leading with Emotional Intelligence Class
Timeline
Project Consultant
CalPERS
08.2024 - 12.2024
Online Grocery Associate
Walmart
03.2023 - Current
Undergraduate Degree - Business Administration
California State University Sacramento