Amrit Kaur
Scarborough,ON
Summary
Dynamic customer service specialist with a solid history at Dollarama, specializing in transaction management and client satisfaction. I supervise queries and guarantee smooth operations using my expertise in technology and attention to detail, which results in excellent shopping experiences along with high customer satisfaction standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
CASHIER
Dollarama
Ajax, Canada
01.2024 - Current
- I manage customer transactions, process payments, and answer any questions that customers have
- I also keep the checkout area clean, restock shelves, and stick to shop standards for handling returns and preventing theft
- At the end of my shift, I usually check the cash register.
CUSTOMER SERVICE REPRESENTATIVE
Indraprastha Indian Cuisine
Whitby, Canada
- At Indraprastha Indian Cuisine, I meet guests, help them with menu choices, and process orders
- I handle customer inquiries and ensure right billing and payment
- I also contribute to a clean and pleasant dining environment.
Education
Post Graduate Certificate Diploma - Project Management
Durham College
Oshawa, ON12-2024
BBA - Business Administration
Punjab Technical University
Punjab, India05.2014
Skills
SKILLS
- Customer Service Skill
- Technical Skills
- Attention to Detail
- Time Management
- Teamwork and Collaboration
- Basic Problem-Solving
- Peer reviews
- Active listening
- Critical thinking
- Team leadership
Certification
- Security License
- CPR Certified Level C
- Cleared Police Verified by Ontario Police
Availability
- Full time
Timeline
CASHIER
Dollarama
01.2024 - Current
CUSTOMER SERVICE REPRESENTATIVE
Indraprastha Indian Cuisine
Post Graduate Certificate Diploma - Project Management
Durham College
BBA - Business Administration
Punjab Technical University
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