Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
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Amrit Kaur

Rocky Mountain House,AB

Summary

Energetic Member experienced in taking food orders, operating cash registers and cleaning and maintaining restaurant to promote hygienic image. Recognized for taking initiative to find and complete extra tasks. Collaborative team player committed to maintaining consistent workflow without compromising quality.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Team Member

McDonald's
Rocky Mountain House, AB
09.2023 - Current
  • Cleaned work areas regularly throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Tailored orders to address customer allergies and gluten concerns.
  • Brewed and served coffee and tea with preferred add-ins.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Operated cash register accurately and efficiently.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Assembled and served meals according to specific guest requirements.
  • Served food quickly for positive guest experiences.
  • Assisted customers with orders and inquiries.

Food Service Supervisor

Indian Sweet Master
Brampton, Canada
12.2020 - 06.2023
  • Collaborated with server trainees to promptly resolve potential customer concerns
  • Supervised portion control and quantities of preparation to minimize waste
  • Investigated and resolved customer complaints concerning food quality and service
  • Reviewed daily task list with employees and assigned tasks for completion
  • Performed frequent checks to maintain consistently high teach staff various tasks
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank
  • Collecting payments
  • Issue receipts, refunds, or change
  • Contact: (905) 450-2800

Product Packager

Coco Bakery
Mississauga, Canada
07.2020 - 10.2020
  • Providing macaroons and other French pastries for customers nationwide and globally
  • Pack, weigh, and label or mark finished things for storage
  • Distinguish and discard damaged items
  • Packing of Macaroons into Gift Boxes
  • Contact: (905) 795-5515

Packaging

United Bakery Manufacturers (UBM)
Concord, Canada
03.2020 - 06.2020
  • Full line bakery products company; Croissants, puff pastry and Danish dough's, muffin and cookie batters, thaw and serve retail packs and par baked goods
  • Safely seal each container
  • Support other members of the bakery team
  • Responsible for packing and stacking croissants, puff baked goods and different things into their containers
  • Contact: (905) 669-9952

Education

Diploma - Hotel and Restaurant Management

Cambrian College of Applied Arts & Technology
04.2021

Skills

  • Dining area cleaning supervision
  • Complaint resolution
  • Cash handling
  • Hiring and firing
  • Customer service
  • Employee development
  • Greeting and seating guests
  • Policies development
  • Teamwork ability
  • Communication skills
  • Customer Engagement

Certification

  • Smart Serve
  • WHMIS Training Certificate
  • Serve it right

Languages

  • English, Full Professional Proficiency
  • Punjabi, Full Professional Proficiency
  • Hindi, Full Professional Proficiency

Hobbies and Interests

  • Cooking
  • Listening Music
  • Travelling

Timeline

Crew Team Member

McDonald's
09.2023 - Current

Food Service Supervisor

Indian Sweet Master
12.2020 - 06.2023

Product Packager

Coco Bakery
07.2020 - 10.2020

Packaging

United Bakery Manufacturers (UBM)
03.2020 - 06.2020

Diploma - Hotel and Restaurant Management

Cambrian College of Applied Arts & Technology

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Amrit Kaur