Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Receptionist
Burrard Animal Hospital + ER
07.2021 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Corresponded with clients through email, telephone, or postal mail.
Managed multiple tasks and met time-sensitive deadlines.
Maintained confidentiality of information regarding clients and company.
Provided clerical support to company employees by copying, faxing, and filing documents.
Organized, maintained and updated information in computer databases.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Office Administrative Assistant
Sona Development
05.2019 - 10.2022
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Created and updated records and files to maintain document compliance.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Routed business correspondence, documents, and messages to correct departments and staff members.
Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
Authored business documents to organize and emphasize information quickly and effectively.
ER/Cardiology Doctor's Assistant at Los Angeles Animal Specialty ER & RehabilitationER/Cardiology Doctor's Assistant at Los Angeles Animal Specialty ER & Rehabilitation