AMRINDER SINGH BRAR
Regina,SK
Summary
Forward-thinking Operations Specialist bringing 3 years of expertise in Customer Service for Retail sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Overview
3
3
years of professional experience
Work History
SUPERVISOR
DISINFECTANT SOLUTIONS
11.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Customer Service Manager
WALMART
12.2021 - 10.2024
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
Post Graduate Diploma - Business Management
Saskatchewan Polytechnic
Moose Jaw05-2023
Post Graduate Diploma - Project Management
Saskatchewan Polytechnic
Moose Jaw, SK05-2022
Bachelor of Technology - Civil Engineering
Giani Zail Singh Technological College
Bathinda,India05-2014
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Languages
English
Professional Working
Timeline
SUPERVISOR
DISINFECTANT SOLUTIONS
11.2023 - Current
Customer Service Manager
WALMART
12.2021 - 10.2024
Post Graduate Diploma - Business Management
Saskatchewan Polytechnic
Post Graduate Diploma - Project Management
Saskatchewan Polytechnic
Bachelor of Technology - Civil Engineering
Giani Zail Singh Technological College
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