Amrinder Singh Batth
Scarborough,ON
Summary
Results-driven Process Assistant with a proven record in driving process improvements and ensuring quality control. Expertise in logistics and team leadership enhances workflow efficiency and supports operational goals. Skilled in optimizing processes and streamlining workflows through effective communication and problem-solving, contributing to innovative strategies that enhance operational effectiveness.
Overview
5
5
years of professional experience
Work History
Process Assistant
Amazon
Scarborough
10.2021 - 02.2026
- Coordinated daily operations to ensure timely order fulfillment and efficient workflow.
- Implemented process improvements to streamline operational tasks, resulting in enhanced workflow.
- Monitored quality control processes to uphold high service standards.
- Trained new employees on standard operating procedures and safety protocols.
- Supported management in resolving customer issues and inquiries, contributing to improved customer satisfaction.
- Provided logistical support for product shipments, coordinating with vendors to increase revenue.
- Assisted in daily management of department operations by allocating labor, leading meetings, assigning job duties, and facilitating communication with suppliers.
- Ensured successful area performance by tracking, reporting, and providing feedback on associate performance.
- Contributed to Operational Excellence initiatives by actively participating in meetings and discussions.
Associate
Amazon
Scarborough
10.2020 - 09.2021
- Streamlined workload management with a focus on efficiency and time sensitivity.
- Oversaw processing of priority shipments using various company portals and applications.
- Shipped CPTs on time while resolving issues with problem shipments.
- Addressed item kickouts by reviewing discrepancies and implementing solutions. and submitted TT tickets to address problematic items.
- Delegated tasks to maintain consistent work distribution across employees.
- Recorded coding time for each employee based on job role.
- Assembled PSOLVE area overages, ICQA, and damages for accurate reporting.
Education
2 Year Diploma - Food And Beverage Management
Centennial College of Applied Arts and Technology
Scarborough08-2020
Skills
- Logistics coordination
- Process improvement
- Workflow optimization
- Safety protocol training
- Team leadership
- Data analysis
- Time management and multitasking
- Customer relationship management
Timeline
Process Assistant
Amazon
10.2021 - 02.2026
Associate
Amazon
10.2020 - 09.2021
2 Year Diploma - Food And Beverage Management
Centennial College of Applied Arts and Technology