Amrinder Singh

• Directed shipping and receiving of wide range of products daily.
• Improved on-time delivery rates by optimizing transportation routes and scheduling.
• Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
• Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
• Selected, trained and developed logistics personnel to achieve high-performing teams.
• Managed logistics budgets and forecasting to achieve cost-effective operations.
• Developed strong relationships with vendors, leading to improved pricing and service levels.
• Organized records of vehicles, schedules and completed orders.
• Created and enforced detailed organization processes to increase quality and service standards.
• Promoted brand at industry events and through ongoing networking efforts.
• Selecting carriers and negotiating contracts and rates.
• Planning and monitoring inbound and outgoing deliveries.
• Supervising logistics, warehouse, transportation, and customer services.
• Have knowledge about Canadian Railways and Canadian Ports.

• Coordinated driver dispatch to accomplish daily delivery requirements.
• Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
• Developed strong relationships with key clients through frequent communication and exceptional service delivery.
• Managed vendor relationships for cost-effective procurement of goods and services, improving profitability.
• Negotiated contracts with suppliers to secure favorable terms that benefited both parties in the long run.
• Scheduled shifts and shift changes to accommodate workload and customer needs.
• Arranged driver's meeting every month to guide them on new policies and to hear them out if they have any issues with dispatch.
• Handled around 60 + trucks.
• Enter loads from customer tenders into the company's WMS system while scheduling delivery appointments for all loads

• Ensured timely pickups and deliveries by maintaining excellent communication internally and with the drivers.
• Streamlined dispatch processes, resulting in increased customer satisfaction.
• Ensured accuracy of shipments by verifying product details, quantities, and addresses prior to dispatch.
• Contributed to sales growth by consistently meeting or exceeding daily dispatch targets.
• Promoted a positive work environment within the dispatch center, fostering strong relationships between colleagues.
• Single handedly managed fleet of 20+ trucks and the customer service as well.
• Knowledge of GPS systems and Canadian geography.

* Administered the team of drivers by creating the load plans for deliveries to different locations, assigning roadmap to the drivers to their destination and preparing trip sheets in advance to the delivery date, which results in reduced delivery time and efficient use of trailer space.

* Clarified all the doubts and questions of live driver’s (related to paper work, delivery time, and consignee location) by verbal communication with inbound coordinators and drivers whiles also diagnosing and locating the telecom signal errors, by using number of EMF devices ensuring the proper reception and transmission to the user of the services.
* Customs clearing of containers for Canadian tire

* CMS TAILWIND SOFTWARE (used for creating orders and dispatching reports of drivers)