Summary
Overview
Work History
Education
Skills
Timeline
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Amrinder Singh

Weston,ON

Summary

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Supervisor

TIM HORTONS
Toronto, ON
10.2023 - Current
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Created new strategies for improving customer service standards within the organization.
  • Complied with company policies, objectives and communication goals.

Team Member

TIM HORTONS
Toronto, ON
10.2021 - 09.2023
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Maintained a clean and organized work area throughout shift.
  • Resolved customer issues promptly in a professional manner.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Addressed customer needs, responding to specific requests.

Education

Environmental Technician - Environment And Management

Seneca College of Applied Arts And Technology
North York, ON
04-2023

Skills

  • Staff Management
  • Operations Management
  • Schedule development
  • Inventory Control
  • Strategic Planning
  • Staff Discipline
  • Employee Motivation
  • Complex Problem-Solving
  • Goal-Oriented
  • Training and mentoring

Timeline

Supervisor

TIM HORTONS
10.2023 - Current

Team Member

TIM HORTONS
10.2021 - 09.2023

Environmental Technician - Environment And Management

Seneca College of Applied Arts And Technology

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Amrinder Singh