Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amrinder Singh

Calgary,Canada

Summary

Analytical individual adept in overseeing distribution of goods and services to drive timely delivery. Experienced in implementing cost-effective shipping solutions and tracking progress of shipments. Possesses comprehensive understanding of supply chain operations and latest logistic technology. Well-qualified Logistics planner proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Logistics Coordinator

Ascent Logistics Ltd
12.2023 - Current
  • Improved on-time delivery rates by closely monitoring shipment schedules and proactively addressing potential delays or issues.
  • Reduced transportation costs with strategic route planning and carrier negotiations, resulting in significant savings for the company.
  • Managed a cross-functional team of logistics professionals to ensure smooth operations, maintaining strong communication and collaboration among all departments.
  • Analyzed supply chain data to identify areas for improvement, implementing process changes that led to increased efficiency and cost reductions.
  • Generated documentation and information required for customer shipments.
  • Tracked orders and notified customers of status or potential delays.
  • Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Registered vendors and customers on database to maintain updated roster.
  • Generated monthly performance reports to track and analyze shipping trends.
  • Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Negotiated contracts to secure favorable rates and terms.
  • Studied data to identify trends and patterns in transportation activity.
  • Created and managed budgets related to logistics and transportation.
  • Handled day-to-day shipping and receiving overseeing more than 30 shipments per day.

Logistics Planner

Younger Freightways
08.2022 - 12.2023
  • Negotiated rates based on current market trend
  • Ensure load compliance with federal, state and local regulations
  • Competently resolved conflicts with clients, carriers and other third parties; maintained positive relationships that led to repeat business
  • Acted as liaison between freight companies and shippers
  • Validated load plans and transportation documentation
  • Assessed clients’ shipping needs and presented them with the most efficient and cost-effective options for freight transportation
  • Consistently achieved high levels of customer satisfaction by providing personalized service and attention to detail
  • Demonstrated excellent communication, interpersonal, negotiation and presentation skills when dealing with clients
  • Mentored new freight brokers on company procedures and the industry at large, resulting in a 50% reduction in training time.
  • Optimized supply chain efficiency by implementing strategic planning and forecasting techniques.
  • Reduced transportation costs for the company by negotiating better rates with carriers and consolidating shipments.

Logistics Planner

Charger Logistics
06.2020 - 08.2022
  • Responded to customer requests & queries via phone and email in a professional and timely manner
  • Communicated with team leads, sales personnel and clients to facilitate customer support efforts
  • Quoted potential customers on the price of freight brokerage
  • Coordinated with other departments to make sure all paperwork is thoroughly managed
  • Assisted accounting with invoices, accounts receivable and accounts payable
  • Maintained driver files and fleet documents to ensure proper documentation
  • Assisted drivers with documents (ensuring that drivers obtain necessary signatures on Bills of Lading, complete their manifests)
  • Entered new orders into the system and maintained the customer portals with up-to-date information
  • Provided administrative support including generation of reports, presentations, policies and general correspondence documents
  • Prepared and submitted weekly reports for internal review as well as per client requests
  • Other ad-hoc duties.
  • Optimized supply chain efficiency by implementing strategic planning and forecasting techniques.
  • Reduced transportation costs for the company by negotiating better rates with carriers and consolidating shipments.
  • Developed strong relationships with suppliers, leading to improved product availability and reduced lead times.

Dispatcher

Sherway Group
08.2019 - 06.2020
  • Worked on the Red Prairie software and SAP software
  • Performed other duties as assigned to ensure the efficient and effective functioning of the work unit
  • Compiled data, statistics and other information
  • Maintained reports, check-in sheets, and documents by compiling data sheets, timecards and calculate adjustments and other charges based on driver logs and trip sheet
  • Dock scheduling, Order office supplies and maintain inventory
  • Kept track of all drivers and shipments.
  • Improved response times by efficiently prioritizing and dispatching emergency calls.
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.

Dispatch Coordinator

SCI Logistics
02.2019 - 08.2019
  • Worked on the SAP software for dispatching shipments and creating new orders
  • Shipping and receiving, ensuring that drivers obtain necessary signatures on bills of Lading, complete their manifests
  • Ordered office supplies and maintained inventory
  • Screened the incoming emails, post and forwarded them to appropriate departments for replies.
  • Enhanced dispatch efficiency by implementing new routing strategies and optimizing driver schedules.
  • Streamlined communication between drivers, customers, and management for improved customer satisfaction.

IT OPERATIONS ASSOCIATE

Accenture Solutions Pvt. Ltd.
11.2016 - 12.2018
  • Worked on the GMAIL accounts
  • A google process
  • Checked the account type of the customers
  • Checked for the suspicious accounts on the GMAIL
  • Processed end-of-day reports
  • Answered potential clients’ questions about facility and amenities.

Education

Bachelor of Technology (ELECTRICAL AND ELECTRONICS) -

Lovely Professional University
Jallandhar, Punjab
04.2016

Skills

  • Deadline-Oriented
  • Driver Scheduling
  • Shipment Tracking
  • Shipping Documentation
  • Shipping Procedures
  • Logistics Analysis
  • Fleet Management
  • TMS Software
  • Warehouse Management
  • Customer Service
  • Microsoft Office Suite
  • Freight Negotiation
  • Conflict Resolution
  • Decision Making
  • Contract Management
  • Vendor Management
  • Supply Chain Management
  • Analytical Thinking
  • WMS Software
  • Transportation Management
  • Cost Reduction
  • Logistics Planning

Certification

  • Certificate of Completion of PLC training at HCL Learning.
  • Certificate of Participation in FRABJOUS powered by Google Business Group
  • Certification of SAP
  • Certification of Logistics Solutions

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Senior Logistics Coordinator

Ascent Logistics Ltd
12.2023 - Current

Logistics Planner

Younger Freightways
08.2022 - 12.2023

Logistics Planner

Charger Logistics
06.2020 - 08.2022

Dispatcher

Sherway Group
08.2019 - 06.2020

Dispatch Coordinator

SCI Logistics
02.2019 - 08.2019

IT OPERATIONS ASSOCIATE

Accenture Solutions Pvt. Ltd.
11.2016 - 12.2018

Bachelor of Technology (ELECTRICAL AND ELECTRONICS) -

Lovely Professional University

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Amrinder Singh