Amrinder Kaur
Winnipeg,Manitoba
Summary
Results-driven Human Resources Coordinator with 5 years of experience supporting HR functions in dynamic, fast-paced environments. Adept at managing recruitment, employee onboarding, payroll administration, and benefits coordination. Proven ability to foster positive employee relations, ensure compliance with labor laws, and maintain accurate personnel records. Skilled in implementing training programs, performance management processes, and improving employee engagement. Strong communicator with a commitment to confidentiality and delivering exceptional HR support. Experienced with HRIS systems and HR-related reporting, with a focus on enhancing operational efficiency and contributing to organizational success.
Overview
5
5
years of professional experience
Work History
Assistant Coordinator HR and Scheduling (On Call)
Life's Journey Inc.
07.2024 - Current
- Scheduling and Calendar Management: Managed employee work schedules, ensuring proper staffing levels to meet business needs. Coordinated shift assignments and time-off requests for optimal coverage.
- Payroll Assistance: Monitoring Payworks emails respond when needed and mark green or red. Supported the payroll process by tracking employee hours, ensuring accurate timekeeping, and resolving any discrepancies related to timecards or attendance records.
- Employee Relations: Acted as a point of contact for employee inquiries related to HR policies, benefits, and scheduling. Helped resolve scheduling conflicts and provided support to foster a positive work environment.
- Leave Management: Managed employee leave requests, including vacation, sick leave, and other forms of leave, ensuring proper documentation and adherence to company policies.
- Administrative Support: Provided general administrative assistance to the HR department, including preparing and filing HR documents, maintaining confidential employee information, and coordinating HR-related. Completing Reference checks, work on invoices for Compassionate Care and Pro care invoices and resdential care licensing staff chart report for assigned houses. Uploading and following up with employees for expired documents.
Human Resources Coordinator
Black River Logistics Ltd.
11.2023 - Current
- Recruitment and Onboarding: Managed full-cycle recruitment for drivers, warehouse staff, and administrative positions. Coordinated job postings, screened resumes, conducted interviews, and facilitated new hire onboarding processes, ensuring a smooth integration into the company.
- Employee Records Management: Maintained up-to-date employee records, ensuring compliance with company policies and legal requirements. Managed the filing system for personnel documents, ensuring confidentiality and security.
- Training and Development: Organized and coordinated training sessions for drivers and staff, including safety training, DOT (Department of Transportation) regulations, and company policies. Assisted in employee development programs to improve job performance and retention.
- Benefits Administration: Assisted employees with benefits enrollment, including health insurance, retirement plans, and paid time off. Answered questions about benefits options, eligibility, and claims processes.
- Compliance and Safety: Supported the HR department in maintaining compliance with federal, state, and local regulations, including DOT and OSHA requirements. Assisted in conducting safety meetings, managing accident reports, and ensuring driver compliance with safety protocols.
- Payroll Support: Assisted in the preparation of payroll, ensuring that hours worked, overtime, and deductions were accurately recorded. Worked closely with the finance department to address payroll discrepancies.
- Employee Relations: Acted as a point of contact for employee inquiries and concerns. Assisted in resolving workplace conflicts, addressing employee grievances, and promoting a positive work environment.
- Performance Management: Supported the performance review process, helping managers track employee performance, providing feedback, and ensuring timely evaluations. Assisted in the development of corrective action plans as needed.
- HR Reporting and Analytics: Generated HR reports related to turnover, recruitment, and training. Analyzed data to provide insights into workforce trends, supporting strategic decision-making.
- Administrative Support: Provided general administrative support to the HR department, including scheduling interviews, preparing HR documentation, maintaining files, and coordinating HR-related events or meetings.
- Driver Documentation & Compliance: Managed driver qualification files, ensuring compliance with DOT regulations, including medical certifications, driving records, and training certifications.
Shift Manager
Ricki's
10.2023 - Current
- Team Supervision: Led a team of sales associates during shifts, providing guidance, training, and motivation to ensure excellent customer service and smooth store operations.
- Customer Service: Addressed customer inquiries, resolved complaints, and ensured a positive shopping experience by maintaining high standards of service and product knowledge.
- Sales and Inventory Management: Monitored daily sales goals and assisted in achieving targets. Managed inventory levels, conducted stock counts, and ensured products were properly displayed and well-stocked.
- Opening and Closing Procedures: Managed opening and closing tasks, including cash register balancing, securing the store, and preparing deposits. Ensured the store was clean and organized at the start and end of each shift.
- Staff Scheduling: Created and adjusted employee schedules based on store traffic and staffing needs. Managed break times and ensured adequate coverage for peak hours.
- Training and Development: Trained new hires on store policies, customer service expectations, and sales techniques. Provided ongoing coaching and feedback to staff to improve performance.
- Cash Handling and Transactions: Oversaw cash register operations, ensured accurate cash handling, and processed customer transactions quickly and efficiently.
- Loss Prevention: Monitored store security, identified potential theft risks, and implemented loss prevention procedures to reduce shrinkage.
- Visual Merchandising: Ensured merchandise was displayed according to company standards, helping to create appealing displays that promoted sales.
- Administrative Support: Completed daily reports on sales, staffing, and inventory. Communicated shift performance and any operational issues to upper management.
Human Resources Coordinator
SPG Constructions
12.2022 - 11.2023
- Recruitment and Staffing: Managed the full-cycle recruitment process for construction workers, project managers, and administrative roles. This included posting job openings, reviewing applications, conducting interviews, and coordinating pre-employment screenings (e.g., background checks, drug testing).
- Onboarding and Orientation: Facilitated new hire onboarding, ensuring all necessary documentation was completed (e.g., employment contracts, tax forms). Conducted orientation sessions to introduce new employees to company policies, safety regulations, and job expectations.
- Employee Records and Documentation: Maintained up-to-date employee records, including work certifications, training completions, safety compliance documents, and performance reviews. Ensured compliance with local, state, and federal regulations.
- Training and Compliance: Coordinated safety training programs, including OSHA certifications, equipment operation training, and first aid. Ensured all employees were compliant with safety standards and industry regulations.
- Timekeeping and Payroll Support: Supported the payroll process by tracking employee work hours, overtime, and attendance. Coordinated with project managers and supervisors to ensure accurate payroll submissions and resolve any discrepancies.
- Benefits Administration: Assisted employees with benefits enrollment (health insurance, retirement plans, paid time off) and responded to benefits-related inquiries. Managed open enrollment periods and benefits updates.
- Employee Relations: Acted as a point of contact for employees, addressing concerns or grievances related to workplace conditions, policies, and conflicts. Facilitated open communication between management and staff to ensure a positive work environment.
- Labor Compliance and Safety Reporting: Ensured compliance with construction industry regulations (OSHA, labor laws), tracking safety incidents, conducting investigations when necessary, and reporting as required. Assisted in maintaining a safe and compliant work environment across job sites.
- Performance Management Support: Assisted with the performance review process, providing guidance on setting performance goals, tracking progress, and documenting feedback. Helped implement corrective action plans for underperforming employees.
- Project Support and Workforce Planning: Worked closely with project managers and construction supervisors to forecast labor needs, coordinate crew assignments, and ensure sufficient workforce coverage on construction sites.
- HR Reporting and Analytics: Generated HR-related reports, such as employee turnover, staffing levels, and training completion. Analyzed data to provide insights into workforce trends, which assisted in decision-making and planning.
- Health & Safety Initiatives: Promoted a safety-first culture by distributing safety materials, organizing toolbox talks, and conducting site inspections. Assisted with accident and injury reporting and tracking.
Human Resources Assistant
HGS Canada
01.2023 - 12.2023
- Recruitment and Staffing: Managed the end-to-end recruitment process for technical and non-technical roles, including network engineers, customer service representatives, and administrative staff. Posted job openings, screened resumes, conducted interviews, and coordinated pre-employment assessments.
- Onboarding and Orientation: Facilitated onboarding for new hires, ensuring all necessary documentation (e.g., contracts, tax forms, benefits enrollment) was completed. Conducted orientation sessions to introduce new employees to company culture, policies, and job-specific training.
- Employee Records Management: Maintained and updated employee records in HRIS, ensuring compliance with legal and company policies. Managed confidential documents, including performance reviews, certifications, and benefits information.
- Benefits Administration: Assisted employees with benefits enrollment (health insurance, retirement plans, and wellness programs). Responded to employee inquiries regarding benefits, eligibility, and claims.
- Payroll and Attendance Support: Assisted in the payroll process by tracking attendance, leave requests, and ensuring accurate reporting of hours worked. Worked closely with finance to address payroll discrepancies and ensure timely processing.
- Training and Development: Coordinated and scheduled employee training programs, including technical skills development (e.g., network certifications) and compliance training. Managed records of completed training to ensure regulatory compliance.
- Employee Relations and Communication: Served as a point of contact for employee concerns or inquiries related to HR policies, workplace issues, and company benefits. Supported management in addressing employee grievances and fostering a positive workplace culture.
- Compliance and Regulatory Support: Assisted in ensuring company compliance with labor laws, workplace safety standards, and industry regulations (e.g., OSHA, telecom industry standards). Helped track and report on compliance initiatives.
- Performance Management Support: Supported the performance review process by scheduling evaluations, tracking progress, and assisting managers in providing feedback. Managed documentation for performance appraisals and development plans.
- HR Reporting and Analytics: Generated HR-related reports such as turnover, hiring metrics, and training completion rates. Analyzed HR data to support decision-making and provide insights into workforce trends.
- Employee Engagement: Assisted in implementing employee engagement initiatives, including recognition programs, team-building activities, and wellness initiatives to enhance employee morale and retention.
- Health and Safety Initiatives: Assisted in promoting workplace safety by ensuring employees were aware of safety protocols. Helped coordinate any necessary workplace safety training, particularly for roles involving fieldwork or technical equipment.
- Administrative Support: Provided general administrative assistance to the HR department, including organizing files, preparing reports, scheduling meetings, and managing HR correspondence.
Assistant Store Manager
Brett Falconer
01.2020 - 12.2022
- Staff Supervision and Training: Managed daily operations by supervising a team of servers, cooks, and other restaurant staff. Trained new hires on company policies, customer service standards, and food safety practices.
- Customer Service Excellence: Ensured a positive dining experience by addressing customer inquiries, resolving complaints, and maintaining high standards of service. Assisted in overseeing front-of-house operations to ensure smooth service flow.
- Inventory and Stock Management: Monitored inventory levels, placed orders for food, beverages, and supplies, and ensured timely delivery. Managed stock rotation to minimize waste and maintain quality standards.
- Opening and Closing Procedures: Managed opening and closing duties, including cash handling, balancing registers, and securing the restaurant. Ensured all health and safety protocols were followed during these procedures.
- Shift Scheduling: Created and managed employee work schedules to ensure adequate coverage during peak and off-peak hours. Adjusted shifts based on staffing needs and availability.
- Food Safety and Cleanliness: Ensured compliance with local health regulations by overseeing food handling, cleanliness, and sanitation practices. Conducted regular health and safety inspections of the kitchen and dining areas.
- Performance Monitoring: Assisted in evaluating employee performance, providing feedback, and recognizing exceptional service. Helped implement corrective actions for performance issues when necessary.
- Cash and Financial Management: Managed cash register operations, processed customer payments, and handled cash deposits. Assisted in tracking sales, revenue, and costs to ensure profitability.
- Promotions and Marketing Support: Supported marketing efforts by helping promote special events, menu items, or seasonal promotions. Assisted in social media management and customer engagement to boost restaurant visibility.
- Conflict Resolution: Handled customer and staff conflicts with professionalism, aiming to resolve issues promptly and maintain a positive working environment.
- Collaboration with Management: Worked closely with the restaurant manager to meet business objectives, maintain quality control, and ensure staff satisfaction. Provided input on menu changes, pricing, and overall operational strategies.
- Daily Reporting: Assisted in tracking sales, inventory, and employee hours. Prepared daily reports for upper management, highlighting key metrics and any issues encountered during the shift.
Education
Certificate - Dispatching
Human Resources Management
University of Manitoba
Winnipeg, None12.2021
Bachelor of Commerce - Human Resources Management
Rayat Bahra College
Punjab, India05.2019
Skills
-
Core HR Skills:
- Recruitment & Hiring: Sourcing, interviewing, and onboarding new employees
- Employee Relations: Resolving conflicts and addressing employee concerns
- Performance Management: Supporting performance reviews and development plans
- Payroll & Benefits Administration: Managing payroll, timekeeping, and benefits
- HR Software: Proficient in HRIS (eg, ADP, BambooHR) and MS Office
- Compliance: Knowledge of labor laws, safety regulations, and workplace policies
- Training & Development: Coordinating employee training programs
- Employee Engagement: Implementing initiatives to boost morale and retention Soft Skills:
- Communication: Clear and effective communication with staff and management
- Problem-Solving: Resolving issues quickly and effectively
- Confidentiality: Handling sensitive information with discretion
- Time Management: Prioritizing tasks and meeting deadlines
- Team Collaboration: Working well with others to achieve HR goals
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Assistant Coordinator HR and Scheduling (On Call)
Life's Journey Inc.
07.2024 - Current
Human Resources Coordinator
Black River Logistics Ltd.
11.2023 - Current
Shift Manager
Ricki's
10.2023 - Current
Human Resources Assistant
HGS Canada
01.2023 - 12.2023
Human Resources Coordinator
SPG Constructions
12.2022 - 11.2023
Assistant Store Manager
Brett Falconer
01.2020 - 12.2022
Certificate - Dispatching
Human Resources Management
University of Manitoba
Bachelor of Commerce - Human Resources Management
Rayat Bahra College
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