Maitri Patel
Richmond,BC
Summary
Passionate and knowledgeable supervisor with vast experience providing administrative and management skills in office settings. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace. Bringing high quality organizational skills and a self-motivated drive to achieve excellence. Added experience in coordinating company events and team-building activities to boost employee morale. Willing to learn additional industry-specific skills to better support staff and management. A commitment to safely and professionally handling confidential tasks.
Overview
6
6
years of professional experience
Work History
Supervisory Administrative Specialist
Chartwell Carlton Retirement Residence
Burnaby, BC
06.2021 - Current
- Manage schedule/calendar, making travel arrangements, screening and handling telephone communications, and dealing directly with administrative problems and inquiries.
- Monitored and directed incoming mail and prepared outgoing mail.
- Supporting employees by facilitating interdepartmental communications and interactions between internal and external parties.
- Delegating tasks to appropriate team members.
- Check mailbox and distribute to appropriate recipient.
- Photocopy and collate documents for mailing and filing.
- Monitor office supplies inventory and order office supplies when necessary.
- Delegating tasks to appropriate team members.
- Reduced intake processes time by developing application tracking and filing systems.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Call Center Specialist / Tech Support
Best Buy Geek Squad
Vancouver, BC
10.2019 - 12.2020
- Organized and prioritized work to complete assignments in timely, efficient manner.
- Created long and short term schedules, managed editing or modification in schedules as per business needs.
- Managed over 70 staff and increased sales by 18%
- Led recruitment efforts and training of new employees.
- Maintained positive attitude despite any hurdles.
- Remained proactive and constantly took initiative to achieve desired outcomes.
- Handled correspondence, filing systems, and calendar plans.
- Created and distributed employee handbooks, organized and implemented job roles and functions among employees.
- Explored customer feedback and noted changes to make.
- Analyzed loss and profit reports, prepared and submitted quarterly/annual payroll taxes.
Office Manager
Sagar Enterprise August
Baroda, India
08.2017 - 08.2019
- Completed research as required to support projects, define benchmarks & market standards, collect relevant data, understand financial reports etc.
- Answer, screen and forward incoming calls effectively.
- Respond to all inquiries (in person or over phone) or forward them to appropriate person).
- Created minute reports during board and other company meetings for future references.
- Helped organization create and execute schedules, manage company budgets, greet and communicate with staff and guests,.
- Researched and wrote company communications making suggestions and providing drafts for COO review.
- Worked closely and effectively with Leadership team to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
- Worked with Leadership team implementing strategic management frameworks to create high performance culture.
Education
MBA - Business Administration
University Canada West
Vancouver12.2020
BBA - Business Administration
MS University
India04.2019
Skills
- Meticulous approach to administrative tasks
- Strong conflict resolution skills and practice
- Exceptional attention to detail and extremely organized when multitasking
- Task Master, always show initiative to get tasks done
- Exceptional interpersonal, written, and verbal communication skills
- Proficiency with office technology and equipment, including fax machines, printers, copiers, scanners, and computers
- Skilled in database management, event coordination, and travel arrangements
- Technically savvy with typing skill 64 wpm
- Proficiency in MS Office (Teams, Outlook, Excel, Work, Word, and PowerPoint) and other standard computer applications
- Experience in managing social media and implementing directives
- Strong task and time management skills
Timeline
Supervisory Administrative Specialist
Chartwell Carlton Retirement Residence
06.2021 - Current
Call Center Specialist / Tech Support
Best Buy Geek Squad
10.2019 - 12.2020
Office Manager
Sagar Enterprise August
08.2017 - 08.2019
MBA - Business Administration
University Canada West
BBA - Business Administration
MS University