Amreet Sidhu
Edmonton,AB
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
10
10
years of professional experience
Work History
Supervisor (City Hall)
Commissionaires
Edmonton, AB
05.2020 - 12.2024
- Signing daily duties to patrollers
- Monitor security cameras
- Supervise a group of security officers
- Securing the facilities after shift ends
- Reporting incidents to the Peace officers and coordinating with authorities.
- Maintained positive working relationship with fellow staff and management.
AHS Security Officer
Garda World
Edmonton, AB
04.2022 - 04.2024
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Monitored security cameras to identify and respond to suspicious activity.
- Maintained high levels of alertness throughout shifts.
- Identified suspicious activity to determine appropriate response.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Handcuff Trained
Supervisor
Passion Safe Storage
Saskatoon, SK
04.2019 - 04.2020
- Leased storage space to customers of rental storage facility:
- Informed customers of space availability, rental regulations, and rates
- Assisted customers in selection of storage unit size according to articles or material to be stored
- Answered, screened and forwarded incoming phone calls
- Recorded terms of rental on rental agreement form and assists customer in completing form
- Maintained rental status record and waiting list for storage units
- Inspected storage area periodically to ensure storage units are locked
- Updated calendars and schedule meetings
- Performed other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Loaded film into security and surveillance cameras, records dates of film changes, and monitors camera operations to ensure performance as required
- Ordered front office supplies and keep inventory of stock
Customer Service Representative
Walmart
01.2018 - 03.2019
- Able to assess customer needs and navigate within multiple databases, while demonstrating superior personal and interpersonal skills.
- Prepare daily shift reports
- Inventory management
- Handle issues of return, exchange and refund
- Assisted customers in locating items
- Work with different departments across Walmart to resolve customer complaints
- Used western union to send money across different countries
Cashier
Costco
09.2016 - 09.2017
- Handle cash, credit or check transactions with customers
- Scan goods and collect payments
- Issue change, receipts, refunds, or tickets
- Redeem stamps and coupons
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving establishment
- Maintain clean and tidy checkout areas
Volunteer
Tommy Douglas Collegiate
Saskatoon, SK
09.2014 - 06.2015
- Assist in lunchroom and/or kitchen
- Work in the library/media centre checking books, re-shelving, taking inventory, assisting students in book location, organizing and rearranging books and other items
- Performs other voluntary jobs as identified by the school
- Maintain positive attitude and assists in ensuring classroom environment is conducive to student learning.
Education
High School Diploma -
Tommy Douglas Secondary School
Saskatoon, SK06.2016
Some College (No Degree) - Cosmetology Studies
Orane Institutes
India, India PunjabSkills
- Investigative Skills
- First Aid Training
- Incident Reporting
- Emergency Response
- CCTV Monitoring
- CPR Certified
- Team Player
- Shift Work Experience
Reference
Reference upon request
License
- Security
- First Aid
- CPR
Timeline
AHS Security Officer
Garda World
04.2022 - 04.2024
Supervisor (City Hall)
Commissionaires
05.2020 - 12.2024
Supervisor
Passion Safe Storage
04.2019 - 04.2020
Customer Service Representative
Walmart
01.2018 - 03.2019
Cashier
Costco
09.2016 - 09.2017
Volunteer
Tommy Douglas Collegiate
09.2014 - 06.2015
High School Diploma -
Tommy Douglas Secondary School
Some College (No Degree) - Cosmetology Studies
Orane Institutes
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