Amreet Kaur
Edmonton,AB
Summary
Driven Administrative Assistant with a proven track record at Brij Rathi Consultancy Ltd., excelling in customer service and data entry. Leveraged professional communication and time management to enhance client relations and streamline operations. Achieved significant improvements in customer satisfaction and operational efficiency, demonstrating a strong problem-solving ability and a commitment to confidentiality.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Brij Rathi Consultancy Ltd.
09.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Prepared drafts of forms, letters and agreements for legal staff use.
- Provided exceptional customer service when interacting with clients fostering strong relationships and positive outcomes.
- Handled high volumes of incoming calls professionally while directing inquiries to appropriate personnel within the firm.
Cashier
Give and Go Bakery
08.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
Office Administration -
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON04.2023
Skills
- Customer Service
- Data Entry
- Computer Skills
- Time Management
- Customer and client relations
- Strong Problem Solver
- Professional Communication
- Confidential Document Control
- Schedule Management
Languages
English
Punjabi
Hindi
Additional Information
Vipanpreet Kaur, Superstore Employee ID: 1691736
Phone Number: 780-604-8305
Opinderjit Kaur Dhillon - 587-710-0708
Timeline
Administrative Assistant
Brij Rathi Consultancy Ltd.
09.2023 - Current
Cashier
Give and Go Bakery
08.2022 - 07.2023
Office Administration -
Sheridan College Institute of Technology And Advanced Learning
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