Amreen Sidhu
Winnipeg,MB
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development and resolving issues with customers, waitstaff and management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Autopac Agent
Coughlin Insurance
02.2022 - Current
- Informed clients of policies and procedures.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Resolved caller issues quickly and thoroughly.
- Obtained client information by answering telephone calls.
Server
Original Joe's Restaurant & Bar
06.2021 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Health Care Aide
Shared Health
07.2021 - 06.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained clean, safe, and well-organized patient environment.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Hostess
Original Joe's Restaurant & Bar
07.2021 - 01.2022
- Answered customer questions about hours, seating, and menu information.
- Used cash registers and credit card machines to cash out customers.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Hostess
Cora Breakfast And Lunch
07.2020 - 06.2021
- Answered customer questions about hours, seating, and menu information.
- Used cash registers and credit card machines to cash out customers.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Customer Service Representative
Bath & Body Works
08.2020 - 02.2021
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
Education
Uncertified Health Care Aid - Health Care
Red River College , Notre Dame
06.2021
Certificate - Pharmaceutical Manufacturing
Red River College
05.2020
Skills
- Food Running
- Beverage Preparation
- Safe Food Handling
- Legal Advisory
- Performer Promotion
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Autopac Agent
Coughlin Insurance
02.2022 - Current
Health Care Aide
Shared Health
07.2021 - 06.2023
Hostess
Original Joe's Restaurant & Bar
07.2021 - 01.2022
Server
Original Joe's Restaurant & Bar
06.2021 - Current
Customer Service Representative
Bath & Body Works
08.2020 - 02.2021
Hostess
Cora Breakfast And Lunch
07.2020 - 06.2021
Uncertified Health Care Aid - Health Care
Red River College , Notre Dame
Certificate - Pharmaceutical Manufacturing
Red River College
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