Amrah Meeran
Hamilton,ON
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Coordinator-Divisional General Manager
Bank Islami
01.2023 - 04.2023
- Assisted the General Manager in achieving company goals through effective coordination of daily operations.
- Managed complex scheduling for the General Manager, resulting in better time management and increased productivity.
- Provided timely support to the General Manager by organizing and prioritizing tasks according to urgency and importance.
- Contributed to team success by collaborating with colleagues on various projects, ensuring seamless execution of tasks.
- Expedited decision-making processes by conducting thorough research and providing comprehensive reports on industry trends and competitor analysis.
- Maintained strict confidentiality while handling sensitive information as required in assisting the General Manager with various tasks.
Personal Banking Officer
Bank Islami
10.2022 - 12.2022
- Enhanced customer satisfaction by proactively addressing and resolving banking concerns.
- Streamlined account opening procedures for improved efficiency and reduced processing time.
- Developed strong relationships with customers, leading to increased loyalty and repeat business.
- Reduced wait times and enhanced customer experience by implementing effective queue management strategies.
- Provided expert financial advice to clients, helping them achieve their personal financial goals.
Intern
Bank Islami
01.2022 - 02.2022
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Personal and Admin Assistant
IT Route Limited
12.2020 - 01.2021
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Personal and Admin Assistant Intern
IT Route Limited
09.2020 - 11.2020
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelors of Business Administration -
Szabist
07.2022
Skills
- Data Entry
- Customer Service
- MS Office
- Document Management
- Scheduling and Calendar Management
- Project Assistance
- Writing Requirements
- Event Coordination
- Presenting Ideas and Plans
- Relationship Building
Certification
- Certificate of Participation In Pakistan Stock Exchange Investor Awareness Session (2022)
- Chancellor's Honor Roll, On Achieving 3.53 CGPA
Languages
English
Full Professional
Urdu
Native or Bilingual
Projects
IMPACT OF COPORATE SOCIAL RESPONSIBILITY ON CUSTOMER SATISFACTION: A PERSPECTIVE OF ENGRO FOODS CUSTOMERS, It was a thesis project and part of the degree of BBA. I along with my team mates did research work and completed this thesis project.
Timeline
Coordinator-Divisional General Manager
Bank Islami
01.2023 - 04.2023
Personal Banking Officer
Bank Islami
10.2022 - 12.2022
Intern
Bank Islami
01.2022 - 02.2022
Personal and Admin Assistant
IT Route Limited
12.2020 - 01.2021
Personal and Admin Assistant Intern
IT Route Limited
09.2020 - 11.2020
Bachelors of Business Administration -
Szabist
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